Problem rendering a popup with content built with AVIA editor of Enfold theme

  • Resolved andycucca

    (@andycucca)


    1 month, 3 weeks ago

    Hello,

    first of all the popup is working normally with the first popup on my site homepage. https://www.federscacchilazio.com/

    Only the standard editor of the popup is very limited compared to the advanced AVIA editor of my Enfold theme. So I added a custom KRIESI function to activate it and I actually managed to build a second popup with AVIA editor, everything went well. The popup built with AVIA editor is called “test” and the link is as follows:
    https://www.federscacchilazio.com/wp-admin/post.php?post=5639&action=edit

    The problem is that in the rendering of this second popup, an empty box is displayed on the page and in general the plugin seems not to recognize the dimensions of the popup to be shown. In the following page you can verify the result. https://www.federscacchilazio.com/test/

    Thanks in advance for you help
    Best regards

    Andrea

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Kim L

    (@kimmyx)

    Hi @andycucca,

    We don’t have much control over what users use to add content into their popups, but in the case of page builders, we usually suggest creating their content as templates and adding the template to their popups using a shortcode, if their page builders allow.

    If that’s possible with Avia, feel free to try that method. If it’s not, please send us a ticket via Support Request – Popup Maker and we’ll do our best to assist you once we take a closer look.

    We hope that helps! ??

Viewing 1 replies (of 1 total)
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