Problem processing payment with Square

  • Resolved meghanjohnson

    (@meghanjohnson)


    4 years, 7 months ago

    I had the same problem as another in the forum with check out via square. I since disconnected from the square account and reconnect. I attempted to process another transaction and it failed and got the below error message. How do I fix this?

    Array
    (
    [0] => stdClass Object
    (
    [code] => EXPECTED_STRING
    [detail] => Expected a string value (line 1, character 50)
    [field] => location_id
    [category] => INVALID_REQUEST_ERROR
    )

    )
    Order status changed from Pending payment to Failed.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WPExperts.io

    (@wpexpertsio)

    Hi @meghanjohnson,
    Please make sure that you have selected the location from the dropdown menu as shown in the screenshot below.

    https://prnt.sc/s14ht5

    Hello,

    I am having the same issue, but the location is selected appropriately. I just recently disconnected and reconnected from Square in order to refresh the authentication (we do that every other week) and this is the first transaction to try to come through since I did that.

    Here’s the result:

    Array
    (
    [0] => stdClass Object
    (
    [code] => EXPECTED_STRING
    [detail] => Expected a string value (line 1, character 50)
    [field] => location_id
    [category] => INVALID_REQUEST_ERROR
    )

    )
    Order status changed from Pending payment to Failed.

    Hi @kh0309,
    Our technical team needs some more info from your end to sort out this issue please open a support ticket at our website so we can assist you further regarding this issue also please have a look at the screenshot shared below.

    https://prnt.sc/sxvqcd

Viewing 3 replies - 1 through 3 (of 3 total)
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