Problem placing ad
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Am having a random issue with non-logged in users getting an error message “You are not authorized to perform this action” when trying to place an ad by clicking on Place Ad. This does not occur consistently.
What would cause that error message?
The page I need help with: [log in to see the link]
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Hi @mhschwarz
I’m sorry to hear that you ran into issues with this! We are happy to help troubleshoot this issue with you. Can you tell me a bit more?
Since I haven’t been able to reproduce this on my test site, will you check if you have the same issue under these conditions?
- all other plugins deactivated
- any custom code removed
- WP 2020 theme active
- running the current version of Classifieds Plugin
- running the current version of WordPress
- all site, server, and browser caches cleared
If you do have the same issue under those conditions, please let me know.
To expedite the issue further, please do a short screencast of the issue or send screenshots showing the exact steps to reproduce the issue. We recommend useloom.com for the screencast and Lightshot ( https://app.prntscr.com/en/index.html ) for screenshots. If it helps, you can number the steps and include links to the exact pages you are using when you had a problem.
That will help us troubleshoot the issue a little faster. Please let me know.
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