Problem on mobile

  • Resolved superdrake89

    (@superdrake89)


    4 years, 6 months ago

    Good evening, sometimes on my site, only from mobile, it does not open some pdfs, they have all been loaded in the same way and have the same characteristics. a small icon appears at the top left. if you click it makes the pages noise but they are all blank. what should I do?
    thank you
    (I have the free version)

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Deepak Ghimire

    (@deip)

    Hi @superdrake89 ,

    Thanks for your report.

    Please also mention your device model, OS, and browser

    Best,
    Deip

    Plugin Author Deepak Ghimire

    (@deip)

    Ah Ok,
    Just looked at your page.
    So you added all flipbooks as an embedded flipbook.
    Please use thumb lightboxes. Similar to what we have used on our flipbook examples page.
    https://dearflip.com/flipbook-examples/
    Use the thumb type shortcode.
    Example [dflip id="91" type="thumb"][/dflip]

    Multiple embedded flipbooks on a single page will use too many resources and if the device runs out of RAM it will appear black or blank.

    Best,
    Deip

    Thread Starter superdrake89

    (@superdrake89)

    ok, thank you very much. One thing, I tried the first one and as you will see the preview is gray, do I have to manually load every single cover or can it do it automatically?

    Plugin Author Deepak Ghimire

    (@deip)

    You have to add cover manually.

Viewing 4 replies - 1 through 4 (of 4 total)
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