problem on add new product in user site

Hi Suren,

Please be sure that you’ve followed the instructions carefully from this link – https://docs.wcvendors.com/knowledge-base/getting-started-wc-vendors/
This is to ensure that all the pages are set up correctly. If you went through the set up wizard, then you should not be having such issues.

Please also take note of our required permalinks settings from this link – https://docs.wcvendors.com/knowledge-base/setting-permalinks/

Hi Mark Kevin

I already followed the instruction and setting in the link but still can enter vendor add product,still appear the homepage url..

Hi Mark Kevin

I already followed the instruction and setting in the link but still can enter vendor add product,still appear the homepage url..can u follow up with me

Plugin Conflict and Errors

I have install and activate Ultimate Affiliate Pro WordPress Plugin and Ultimate Membership Pro plugin, unfortunately my WC Vendor Marketplace free version plugin (add new product and edit product) doesn’t work.Please assist me to solve this problem.

Hello @surenkrishnan

WC Vendors Marketplace requires that vendors have access to the WordPress admin to add and edit products. If you have a plugin that disables this access then vendors will not be able to add products. Please ensure that none of your other plugins are restricting access to the WordPress admin.

cheers,

Jamie.

Hi, Jamie

I understood what you mean… one more important part i want to ask is that if i purchase WC Vendors Marketplace “PRO”, would this issue/error be solve? Let me explain a bit more:-

WC Vendors Marketplace “FREE” version = vendors add/edit product through admin site
WC Vendors Marketplace “PRO” version = vendors able to add/edit product through vendors dashboard.

I am using Ultimate Membership Pro & Ultimate Affiliate Pro which restrict access to WP dashboard and allow by default only for admins.

Do you have any suggestions to solve this issue/problem? Is there money back guarantee if i purchase WC Vendors Marketplace “PRO” lifetime license?

Hi @surenkrishnan

We’re unable to answer questions related to our paid products on these forums as it is against the rules. You can find our refund policy on the bottom of every page of our website. You can also launch your own demo to test how the admin and vendor sides of things look.

If you have further questions you can use our contact us form and we’ll be happy to field any questions you have related to our paid offerings.

cheers,

Jamie.