Problem moving images from ignore to trash

  • Resolved knittingand

    (@knittingand)


    6 years, 8 months ago

    Media cleaner has been working brilliantly for me until I tried to move some images from the ignore list straight to the trash.

    If you look at the linked page (a screenshot of the problem), you can see that it says the 266 images have been moved to the trash, however the list is empty.
    The number of images in the ignore list is also not going down, it should be 1,856 (the number shown minus the 266 images I moved).

    So far I have tried:
    Emptying the trash – it just emptied the other files that were in the trash, not those I moved from the ignore list. There is now no button to try emptying it again as it thinks there are no images in the trash.
    Run a new scan – it didn’t fix the problem. It just found some newly unused images, which I expected.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter knittingand

    (@knittingand)

    I found a workaround. Hitting the reset button deleted everything in the trash and reset all the ignored images. That allowed me to trash the other images I needed to get rid of, then ignore the images that were left.

    Plugin Author Jordy Meow

    (@tigroumeow)

    Hello,

    We will look into this issue. Meanwhile, you should know that the Reset button will actually not delete the files in the Trash, it will only delete the references to them in the internal DB of Media Cleaner. Have a look at your Uploads directory (using FTP for example), and you will see a directory called “wpmc-trash”. You will need to delete this one ??

    Thread Starter knittingand

    (@knittingand)

    Thanks, I’ve defintely deleted them now.

Viewing 3 replies - 1 through 3 (of 3 total)
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