Problem manage shopping cart!

Hi,

Can you provide screenshots to describe the problem?

> I have chose correct role in the users profile and have assigned at 2 users the possibility to enter in manage cart,
How did you do that? Where?

> but them not have a link in wp-admin.
What link do you refer to? The “Ecwid store” menu link?

Hi, I show you screenshot about problem.
I have little bad english, but you can see in the admin screenshot, the User with role for manage the store don’t have a link.

Here the screenshot:
https://ibb.co/eoDSnQ admin pannel with Luigi user and correct role for manage the store
https://ibb.co/dGp07Q user pannel

Hello lucifer72,

Thank you very much for the screenshots provided. It helped us a lot to investigate this issue.

As far as we see, the issue is related to the WordPress roles and capabilities. In your screenshot, we can see, that the user Luigi doesn’t have the required capabilities/permissions to manage Ecwid or any other plugin. By default, WordPress allows managing and accessing the plugins (any plugin, not only Ecwid) to the users with the Administrator role as it has the required capabilities and permissions.

In the provided screenshot, it is visible, that you are using some custom or renamed role Gestore Negozio. This is not standard WordPress role (Administrator, Editor, Subscriber, Author, Contributor).I believe, that this role was created with the help of some WordPress plugin.

Therefore, in order to make Ecwid plugin (store) accessible and manageable, you can grant Luigi the Administrator role.

Alternatively, in your role editor plugin, you can give the follwoing permissions to the Gestore Negozio role:

– activate_plugins
– edit_plugins
– update plugins
– read
– unfiltered_html
– update_core
– manage categories
– manage options

In your role editor, these permissions might be named differently. We have tested this with the User Role Editor plugin. Please refer to this article for the detailed guidance on the roles and capabilities configuration.

That’s it. Following the recommendations indicated in this message will help you to resolve your issue.

Please, let me know if I got it wrong and you meant something else.

Thank you!

• This reply was modified 7 years, 2 months ago by ecwid_team.
• This reply was modified 7 years, 2 months ago by ecwid_team.