Problem in the order’s “processing” status.

  • Resolved leofernandes_dev

    (@leofernandes_dev)


    4 years, 7 months ago

    I updated to version 1.4.10 on 01/08 and noticed that the orders stopped appearing in “processing” and “waiting”.

    I saw in the order notes that although they were placed in “processing” after payment confirmation, they were immediately returned to the “pending payment”.

    how can i solve this?

Viewing 1 replies (of 1 total)
  • Plugin Support kenil802

    (@kenil802)

    Hi @leofernandes_dev,

    Do you mean that after placing a new order, the old order statuses are getting changed from processing to new custom status? Could you please share the screenshot of the plugin settings and the issue which you are facing so that we can check once and try to replicate the issue with the same plugin settings.

    Also, it would be great if you can share the steps to replicate the issue.

    Do share the same so that we can assist you in a better way. And let us know if we have misunderstood your query.

    Regards,
    Kenil Shah

Viewing 1 replies (of 1 total)
  • The topic ‘Problem in the order’s “processing” status.’ is closed to new replies.