• Resolved juanroybal

    (@juanroybal)


    Hello,

    The plugin works correctly in the desktop version, however in the mobile version it does not work.

    Use the minimum quantity functionality for a purchase. I would like to know if there is any way to solve it.

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author vark

    (@vark)

    Hi,
    From what you’re describing, it’s likely a conflict between my plugin and another module.
    Suggest a *full module conflict test*:

    To track down a module conflict, please follow these steps ** PRECISELY **:
    (1) Install and activate a maintenance mode plugin (if desired)
    (2) Then, DO ALL (*at the same time*):
    (-) do a full site backup!
    (-) deactivate ***all*** plugins except Woo, my plugin (and maintenance mode plugin)
    (-) ** switch to a clean default theme like “twentynineteen” **
    — (This removes all other possible conflicts.)
    (-) turn off all deals except the one we are examining.

    (3) ** close your browser completely, retest in a fresh, clean browser session **
    (4) if good, add 1 module back in. ** Retest **
    (5) Repeat until conflict identified.

    ** This test depends on following the outlined steps fully. **

    Best,
    Vark

    (PS – If you do have a module conflict, it will likely boil down to choosing between the 2 conflicting modules…)

Viewing 1 replies (of 1 total)
  • The topic ‘problem in the mobile version’ is closed to new replies.