problem in check out becomes froozen

  • Resolved joaquin2019

    (@joaquin2019)


    2 months ago

    Hi,

    I am using your pluggin in 2 E-commerce websides. candleart.es and candleartesoteric.com sometimes clients told me in the check out when they are filling the Country the page got in “grey” or like froozen. I don’t know if can be due the pluggin. But I have seen you have done a last update 3 days ago like “fix country”.

    Please any suggestion?

    thanks,

    candle art Spain

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support jmatiasmastro

    (@jmatiasmastro)

    @joaquin2019

    Hi mate,

    The “fix country” mentioned in the changelog was just an adjustment related to whether countries have counties/states/provinces or not. This fix shouldn’t be causing the issue where the page turns grey or freezes during checkout.

    In order to better understand the issue you’re experiencing, could you please send us a screencast showing the problem? You can use the tool https://www.loom.com and paste the link here.

    Best regards, QuadLayers Support Team.

Viewing 1 replies (of 1 total)
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