Problem Getting Themes

  • I just downloaded and installed WordPress from www.remarpro.com on a Linux machine (Oracle Linux 8). It appears to give me a raw site and to allow me to login to administer it. But as soon as I click on
    Appearance > Themes > Add Themes
    I get the message:

    An unexpected error occurred. Something may be wrong with www.remarpro.com or this server’s configuration. If you continue to have problems, please try the?support forums.

    I looked at the forums and there were some suggestions. It may be the firewall that is blocking it, but I could not find any Linux-appropriate help for what ports to open in the firewall, if that is the problem.

    Thanks for any help.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello Markonu,

    It’s possible that the issue you’re experiencing could be related to the server’s network configuration or firewall settings. 

    You need to ensure that your Linux server has internet connectivity. You can test this by trying to ping external websites or running commands like ping google.com in your terminal.

    The other option was to check whether the

     firewall settings on your Oracle Linux system. On Oracle Linux 8, the default firewall management tool is firewalld. You might need to allow outgoing connections on port 80 (HTTP) and port 443 (HTTPS) to access www.remarpro.com. 

    Third most suitable option is to nsure that your server can resolve domain names. Incorrect DNS configuration could lead to connectivity issues. You can test DNS resolution using commands like ping www.remarpro.com or nslookup www.remarpro.com.

    4th option is to check Proxy Settings and last but not the least  is to check that your server‘s packages and repositories are up to date. 

    Thread Starter markonu123

    (@markonu123)

    @abdul456 thank you for the reply and the suggestions. I tried pinging, and it works quite well. I also looked at the location where Oracle handles the firewall on the network, and I see that all outbound traffic is allowed.

    I guess the next thing I’m wondering is whether there is anything that my WordPress site on my server logs to help diagnose this communication problem.

    You are welcome. It is always delightful to help others and,feeling happy to be the member of this helpful community

Viewing 3 replies - 1 through 3 (of 3 total)
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