problem fvm not working

  • Resolved intershop

    (@intershop)


    5 years, 4 months ago

    hi for loged in admin it works (i have an acount opened on brave and works ok , another acount on chrome and ok ) but for customers – users FVM brakes the page , in firefox for example it say ( Loading failed for the <script> with source “https://wp-content/cache/fvm/1572596940/out/header-eacb1345.min.js”.) and (Loading failed for the <script> with source “https://wp-content/cache/fvm/1572596940/out/footer-4f459290.min.js”.)

    The page I need help with: [log in to see the link]

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  • Plugin Author Raul P.

    (@alignak)

    The situation you are describing only happens for very few reasons.

    Either the files are not being created (check if the files exist via ftp/sftp) or the files are being created with the wrong permissions and your server shows a 404 instead.

    You have some sort of page caching on the server or some plugin, you are deleting the FVM cache, but forgetting to also flush the page cache. If you forget that step, the FVM files will be gone and are still referenced on the cached pages.

    You can enable the option to preserve the cache files on FVM for this, but check if your cache grows too much with time.

    If it’s permissions, please ensure your uploads directory has the right ownership and permissions recursively.

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