Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @kryoz507

    I can tell from the plugin settings that your connected PayPal merchant account is not enabled for Reference Transactions.
    If you are not enabled for Reference Transactions, you won’t be able to use the PayPal Vaulting feature.
    Without the PayPal Vaulting feature, saving payment methods for automatic subscription renewal payments is not possible.

    The PayPal gateway does not appear on the Checkout page because this gateway does not declare support for subscriptions (since Vaulting is disabled). The fact that the “Standard Card Button” gateway declares support for subscriptions is a bug the team will address for the next update.
    The Standard Card Button can only load on the Checkout page when the regular PayPal button is also loaded, but it won’t since the regular PayPal gateway is not available.

    You can find more details about the requirements for subscriptions in the documentation here: https://woocommerce.com/document/woocommerce-paypal-payments/#subscriptions-faq

    A downgrade to version 2.0.5 may help to a certain degree as it would allow you to enable the Vaulting feature on a plugin level for the PayPal gateway, but without Reference Transactions, it is not possible to process automatic subscription payments.

    I hope this helps!

    Kind regards,
    Niklas

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    We haven’t heard back from you for a while now, so we’re going to mark this thread as resolved.

    Hopefully, the information provided above proved useful to you. If you still need help or if you have any other questions or issues, please don’t hesitate to reopen this thread, create a new one, or?reach out privately from here?as the team is happy to help out.

    Thanks!

    Thread Starter kryoz507

    (@kryoz507)

    Thanks for help, now I am contacting with Paypal to resolve that. Close the ticket.

Viewing 3 replies - 1 through 3 (of 3 total)
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