Problem displaying the Metform form

  • Resolved alexisfontana74

    (@alexisfontana74)


    10 months, 3 weeks ago

    Hello,

    I’m having a problem displaying the Metform block on my page: https://ambeventfloral.fr/questionnaire-mariage/.

    The other Elementor blocks display fine, except for the Metform block.

    Could you please have a look and tell me how I can correct the problem?

    Note that the form is displayed correctly in the page’s Elementor editor. The problem is only on the visitor’s side of the page.

    Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi alexisfontana74,

    Thank you for reaching out.

    To address the issue with the Metform block not displaying on the frontend, let’s take the following steps:

    Check for External HTML Elements: Ensure there are no external or invalid HTML elements within the page where the Metform block is embedded. These elements can disrupt form rendering.

    Disable Caching Plugins: Temporarily disable any caching or optimization plugins to see if they’re conflicting with Metform’s functionality.

    Validate Conditional Logic: Review the conditional logic setup to ensure conditions are valid and correctly configured.

    Perform a conflict test: Temporarily deactivate all plugins except Elementor and Metform. Switch to a default WordPress theme, such as Twenty Twenty or Hello Elementor.

    Please try these steps and let me know if the issue persists. We’d be happy to help.

    Best regards,

    Ikbal

    Thread Starter alexisfontana74

    (@alexisfontana74)

    Hello,

    Thank you for your feedback.

    I identified a conflict with another extension which I deactivated. Thanks for your help.

    Best regards,

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Problem displaying the Metform form’ is closed to new replies.