Problem displaying the home page on a mobile device

  • Resolved Stdwua

    (@khatskou)


    2 years ago

    hello everyone! There was a problem displaying the home page on a mobile device. I use the Divi theme. When the plugin is activated, the gradient on top of the image is no longer displayed. when disconnected, everything returns to normal. I ask for help, because the plugin significantly speeds up the work of the site and there is no desire to return to other solutions now. Thank you (images: https://flic.kr/p/2ooLvDE, https://flic.kr/p/2ooLvE1)

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Mane Grigoryan

    (@manegr)

    Hi dear?@khatskou ,
    We are sorry your experience was not the best.

    Then please, enable 10Web Booster back and connect the website back to 10Web Dashboard. After it is successfully connected, please, enable Test Mode. When the Test Mode is enabled, your live website will return to its original state, deactivating any optimization done by the booster and reversing any issues caused by the 10Web Booster.

    To enable the test mode:

    1. Log in to your 10Web account
    2. Click on the website where you want to enable the test mode
    3. To the left of the dashboard under Website Booster click on Frontend > Settings tab
    4. In the Test Mode section, click the toggle
    5. Click on Enable to activate

    After we will optimize the website for you and make sure you are facing no issues.
    Looking forward to hearing back from you.
    Regards, Mane

Viewing 1 replies (of 1 total)
  • The topic ‘Problem displaying the home page on a mobile device’ is closed to new replies.