problem displaying price with taxes

  • Resolved luca665

    (@luca665)


    8 months, 3 weeks ago

    Plugin pro.

    I set the parameters you find in the attached image in the Google Shopping feed plugin. Compared to what is set in the product settings (see attachment 2), the feed does not read the data correctly. I found that the problem is that: by setting the regular price with taxes included, the feed adds the taxes to the price set in the backend; if instead I set the regular price excluding taxes, the feed subtracts the value of taxes from the actual price set in the backend. I also tried to activate in the plugin settings: “Exclude TAX from structured data prices”.

    es Id product: 5894

    name: POSTHELIOS LATTE 400ML

    https://www.farmaciamaggioni.it/wp-content/uploads/rex-feed/feed-90733.xml

    The page I need help with: [log in to see the link]

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  • Hi @luca665,

    Thank you for providing the details but I guess you forgot to attach the images that you mentioned. With the screenshot of your configuration will help us understand your issue better.

    Additionally, as you are using the Pro version of our plugin, I recommend you reaching out to our support channel here for dedicated Pro support. They will be able to assist you faster and ensure your issues get solved quickly.

    Best regards,

    Hi @luca665,

    As we didn’t get to hear from you, we are assuming the issue has been resolved.

    For now, we are marking the thread as resolved. You can always open a ticket if you need to.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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