Problem create lead

Hi @rspadar ,

Good Day!

We’ve troubleshot the issue you’re facing. Can you kindly change your Freshsales setting as mention below,

– Freshsales settings > Leads Module > if there is any required field except the last name then kindly disable it.

I will be waiting for your feedback.

Thank you.

Kind Regards,

Codup

Already there was only lastname as the only mandatory field.

This is print screen:

https://wetransfer.com/downloads/5157e16c6779c79ac7bc08a6eb84915a20200401081621/50150b351ec933b388cd53763fb81f4620200401081621/4b9c46

Hi @rspadar ,

I hope you’re doing great.

Can you make a user for us and share the credentials with us. So, we can look into it and can rectify the issue you’re facing.

Looking forward to your response.

Thank you.

Kind Regards,

Codup

An user on freshsales? Where can I send?

Raffaele

Hi @rspadar ,

You can send the credentials on [email protected] , Please send WP-Admin and Freshsales credentials, so my team can look into it to rectify the problem you are facing.

Looking forward to your response.

Thank you.

Kind Regards,

Codup

Hi,

I’ve sent an email.

thanks
Raffaele

Hi @rspadar ,

Thank for using our plugin. I hope your issue has been resolved. Kindly let me know is there any other issue you are facing or should I resolve this ticket?

Looking forward to your response.

Thank you.

Kind Regards,
Codup

Hi @rspadar ,

Thank for using our plugin. I hope your issue has been resolved. Kindly let me know is there any other issue you are facing or should I going to mark this ticket as resolved.

Looking forward to your response.

Thank you.

Kind Regards,
Codup

Hi,
I have not solved anything. When you configured the plugin it worked even if I could send name and name. Then, since you finished, he has never gone and the problems of before have returned.
I decided to give up the plugin and I will put the data by hand on freshsales.

Thank you
Raffaele