Problem connecting to stripe API endpoint

Receiving complaints from customers saying they get a message at checkout saying:

“There was a problem connecting to the Stripe API endpoint.” making their orders not go through and come up as failed.

I’ve contacted my host and they said it had to do with the cURL because the PHP version I have is set for 7.4 and cURL is enabled. cURL info is 7.76.0.

Then my host said it seems to be an issue with the woocommerce plugin.

so as of right now i need help on fixing this issue as i can not receive any payments from customers.`

Below is the system status report:

### WordPress Environment ###

WordPress address (URL): https://agapeonlineshop.com
Site address (URL): https://agapeonlineshop.com
WC Version: 5.2.2
REST API Version: ? 5.2.2
WC Blocks Version: ? 4.9.1
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 2.2.1
Log Directory Writable: ?
WP Version: 5.7.1
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.16
PHP Post Max Size: 1 GB
PHP Time Limit: 6000
PHP Max Input Vars: 6000
cURL Version: 7.76.0
OpenSSL/1.1.1k

SUHOSIN Installed: –
MySQL Version: 5.6.41-84.1
Max Upload Size: 1 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.2.2
WC Database Prefix: wp_
Total Database Size: 47.84MB
Database Data Size: 43.33MB
Database Index Size: 4.51MB
wp_woocommerce_sessions: Data: 0.69MB + Index: 0.04MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 0.24MB + Index: 0.13MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_actions: Data: 0.71MB + Index: 0.20MB + Engine MyISAM
wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_actionscheduler_logs: Data: 0.41MB + Index: 0.27MB + Engine MyISAM
wp_adsw_activities: Data: 0.19MB + Index: 0.01MB + Engine MyISAM
wp_adsw_ali_meta: Data: 0.23MB + Index: 0.00MB + Engine MyISAM
wp_adsw_comments_hash: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_adsw_search_analytics: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_adsw_task_upload_images: Data: 0.06MB + Index: 0.00MB + Engine MyISAM
wp_adsw_variations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_ads_activities: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ads_ali_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ads_attributes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ads_categories: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ads_orders_item: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ads_products: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ads_products_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ads_search_analytics: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ads_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ads_task_upload_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_comments: Data: 0.33MB + Index: 0.28MB + Engine MyISAM
wp_failed_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_giftvouchers_activity: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_giftvouchers_list: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_giftvouchers_setting: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_giftvouchers_template: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailchimp_carts: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
wp_mailchimp_jobs: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_options: Data: 27.27MB + Index: 0.48MB + Engine MyISAM
wp_payment_discount: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_payment_transaction: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_pimwick_gift_card: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_pimwick_gift_card_activity: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_postmeta: Data: 5.26MB + Index: 1.30MB + Engine MyISAM
wp_posts: Data: 3.82MB + Index: 0.36MB + Engine MyISAM
wp_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wp_revslider_css_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_sliders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_slides: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
wp_revslider_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sbi_instagram_feeds_posts: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_sbi_instagram_feed_locator: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sbi_instagram_posts: Data: 0.23MB + Index: 0.00MB + Engine MyISAM
wp_termmeta: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_terms: Data: 0.01MB + Index: 0.04MB + Engine MyISAM
wp_term_relationships: Data: 0.03MB + Index: 0.07MB + Engine MyISAM
wp_term_taxonomy: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wp_usermeta: Data: 0.12MB + Index: 0.07MB + Engine MyISAM
wp_users: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wp_wc_order_stats: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_product_meta_lookup: Data: 0.07MB + Index: 0.10MB + Engine MyISAM
wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpam_actions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpam_affiliates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpam_affiliates_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpam_creatives: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpam_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpam_impressions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpam_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpam_paypal_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpam_tracking_tokens: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpam_tracking_tokens_purchase_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpam_transactions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_yoast_indexable: Data: 2.36MB + Index: 0.55MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.11MB + Index: 0.16MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.25MB + Index: 0.16MB + Engine InnoDB

### Post Type Counts ###

amn_mi-lite: 1
amn_om: 1
amn_wpforms-lite: 1
aoc_popup: 2
attachment: 1250
jetpack_migration: 2
jp_img_sitemap: 3
jp_sitemap: 3
jp_sitemap_master: 3
jp_vid_sitemap: 3
mc4wp-form: 1
nav_menu_item: 35
oembed_cache: 27
page: 22
popup: 1
popup_theme: 8
post: 6
product: 102
product_variation: 389
revision: 136
shop_coupon: 37
shop_order: 91
shop_order_refund: 10
size-chart: 10
spucpt: 2
testimonials: 2
wof_lite_wheel: 1
wpcf7_contact_form: 4
wpgv_voucher_product: 3

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (31) ###

Ecommerce Order Tracking and Shipment Notifications - AfterShip: by AfterShip – 1.11.3
AliDropship Woo Plugin: by Vitaly Kukin & Yaroslav Nevskiy & Pavel Shishkin & Denis Zharov – 1.6.27.2
Contact Form 7: by Takayuki Miyoshi – 5.4
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.17.0
Insert Headers and Footers: by WPBeginner – 1.6.0
Smash Balloon Instagram Feed: by Smash Balloon – 2.9
Jetpack by WordPress.com: by Automattic – 9.6.1
WPBakery Page Builder: by Michael M - WPBakery.com – 6.6.0
Mailchimp for WooCommerce: by Mailchimp – 2.5.1
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.3
MOJO Marketplace: by Mike Hansen – 1.5.3
Image optimization service by Optimole: by Optimole – 3.0.1
OptinMonster: by OptinMonster Team – 2.3.1
PHP Compatibility Checker: by WP Engine – 1.5.0
Popup Maker: by Popup Maker – 1.16.1
PW WooCommerce Gift Cards Pro: by Pimwick
LLC – 1.306

Really Simple SSL: by Really Simple Plugins – 4.0.14
Slider Revolution: by ThemePunch – 6.3.5
The Events Calendar: by The Events Calendar – 5.5.0.1
Tracking Code: by Khaled Hossain – 1.1
Wonder Video Embed: by Magic Hills Pty Ltd – 1.7
Product Size Charts Plugin for WooCommerce Premium: by theDotstore – 2.1.0
WooCommerce Blocks: by Automattic – 4.9.1
WooCommerce Admin: by WooCommerce – 2.2.1
Print Invoice & Delivery Notes for WooCommerce: by Tyche Softwares – 4.6.2
WooCommerce Stripe Gateway: by WooCommerce – 5.1.0
WooCommerce Shipping & Tax: by WooCommerce – 1.25.12
WooCommerce: by Automattic – 5.2.2
Yoast SEO: by Team Yoast – 16.1.1
WP Subscribe: by MyThemeShop – 1.2.12
WPForms Lite: by WPForms – 1.6.6

### Inactive Plugins (4) ###

MOJO Marketplace: by Mike Hansen – 1.5.7
PW WooCommerce Gift Cards: by Pimwick
LLC – 1.178

Shoppable Social Media Galleries by SNPT: by Snapppt – 1.1.9
WP Affiliate Manager: by wp.insider
wpaffiliatemgr – 2.8.3

### Must Use Plugins (1) ###

Endurance Page Cache: by Mike Hansen – 2.0.5

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
pw gift card (pw-gift-card)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #30 - /index.php/shop/
Cart: #31 - /index.php/cart/
Checkout: #32 - /index.php/checkout/
My account: ? Page does not contain the [woocommerce_my_account] shortcode.
Terms and conditions: ? Page not set

### Theme ###

Name: Creativo Theme
Version: 7.5.4.2
Author URL: https://rockythemes.com
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: creativo/woocommerce/cart/cart-empty.php
creativo/woocommerce/cart/cart-shipping.php
creativo/woocommerce/cart/cart-totals.php
creativo/woocommerce/cart/cart.php
creativo/woocommerce/checkout/cart-errors.php
creativo/woocommerce/checkout/form-coupon.php
creativo/woocommerce/content-product.php
creativo/woocommerce/global/breadcrumb.php
creativo/woocommerce/myaccount/form-edit-account.php
creativo/woocommerce/myaccount/form-edit-address.php
creativo/woocommerce/myaccount/form-login.php
creativo/woocommerce/myaccount/form-lost-password.php
creativo/woocommerce/myaccount/my-address.php
creativo/woocommerce/myaccount/my-downloads.php
creativo/woocommerce/myaccount/my-orders.php
creativo/woocommerce/notices/error.php
creativo/woocommerce/notices/notice.php
creativo/woocommerce/notices/success.php
creativo/woocommerce/single-product/add-to-cart/grouped.php
creativo/woocommerce/single-product/meta.php
creativo/woocommerce/single-product/product-image.php
creativo/woocommerce/single-product/rating.php
creativo/woocommerce/single-product/related.php
creativo/woocommerce/single-product/review.php
creativo/woocommerce/single-product/sale-flash.php
creativo/woocommerce/single-product/short-description.php
creativo/woocommerce/single-product/tabs/additional-information.php
creativo/woocommerce/single-product/tabs/description.php
creativo/woocommerce/single-product/tabs/tabs.php

### Action Scheduler ###

Complete: 1,807
Oldest: 2021-04-01 18:57:57 -0700
Newest: 2021-04-26 19:26:32 -0700

Pending: 9
Oldest: 2021-04-26 20:26:32 -0700
Newest: 2021-05-01 05:27:42 -0700

### Status report information ###

Generated at: 2021-04-26 20:21:28 -07:00