Problem Connecting Service

  • Resolved gordon-b

    (@gordonbuschle)


    12 months ago

    Hi there, I get this error: ?Mar 26 2024 16:38:17: Fehler beim überprüfen des Kontostatus. cURL error 28: Operation timed out after 10001 milliseconds with 0 bytes received

    How can i fix it?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    Please check if your webserver has CURL support and allow_url_fopen enabled in the php.ini. You can ask your hosting support for help.

    Thread Starter gordon-b

    (@gordonbuschle)

    well, I have this plugin up and running since 6 months and never had an issue. I use siteground. Are you sure you do not have an issue on your side?

    By the way: I have the same issue on two different sites.

    • This reply was modified 12 months ago by gordon-b.
    Thread Starter gordon-b

    (@gordonbuschle)

    Update: Massive Problem (!) Your Plugin does not let any leads go through anymore. I run paid ads on a submission form and get the feedback for every email-adress to be spam. I needed to deactivate your plugin now and am not sure if I ever will reactivate it again – to be honest.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    For further investigation please contact us by our private Ticket System:

    https://cleantalk.org/my/support/open

    Thread Starter gordon-b

    (@gordonbuschle)

    Not possible. It redirects me to this forum here since I am a WordPress user. So please help here.
    Update: I tried again when logged in and using your link again. Now it worked.

    • This reply was modified 12 months ago by gordon-b.
    Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    Hello @gordonbuschle,

    We’ve received your message in our ticket system. We will continue our conversation there.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    The issues should be resolved now. If the errors are still present please try to press the ‘Synchronize with Cloud’ button here:

    WordPress Dashboard -> Settings -> Antispam by Cleantalk -> Advanced settings

Viewing 7 replies - 1 through 7 (of 7 total)
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