Problem after moving site

  • Resolved mark901

    (@mark901)


    6 years, 6 months ago

    Hi

    I had a website setup and added to Cloudflare and i had your plugin installed and set to only allow login access to people in the UK. But my hosting account got hacked after trying to sort it out and it keep happening again i just decided to set my sites up on my other hosting account as only a couple of domains had any content on them. I removed the domains from my hosting, deleted the sites. removed the site from my cloudflare account and set the sites up on my other hosting.

    The Problem i have is that i can access the new website i have set up but for some reason people trying to view my site from other countries can not even view my home page. Please see https://snag.gy/MFhSZD.jpg

    Is it possible that the restriction got carried over somehow?

    Please help

Viewing 1 replies (of 1 total)
  • Plugin Author pipdig

    (@pipdig)

    Hi Mark,

    Sorry to hear you’re experiencing those issues!

    Unfortunately I’m not sure what will be the cause. I can confirm that it definitely won’t be the CloudGuard plugin since it will only ever be called on the login page. It is impossible for the plugin to impact other areas of the site.

    Looking at your screenshot, the error message appears to be ‘DNS_PROBE_FINISHED_NXDOMAIN’. I did a quick search, and this seems to be related to the domain’s DNS or your local DNS. I’d recommend getting in touch with your host so that they can help to troubleshoot possible causes.

    Hope that helps!

Viewing 1 replies (of 1 total)
  • The topic ‘Problem after moving site’ is closed to new replies.