Problem activating Two-Factor Authentication 2FA

  • Resolved kabeza

    (@kabeza)


    1 year, 10 months ago

    Hi

    I’m having trouble trying to activate 2FA on my site. I’ve followed all the steps but I keep getting the error. I’m from Argentina. The website is hosted in Spain. The site owner (located in Spain) also tried to activate but keeps getting the same error

    Is there any way to solve this?

    I’m using Aegis on my Android phone

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support wfjanet

    (@wfjanet)

    Hi @kabeza,

    Thank you for reaching out.

    Can you please try a different browser and different authenticator app like Google Authenticator or Microsoft Authenticator to activate 2FA?

    Let me know whether that works for you.

    Thanks,
    Janet.

    Hey @kabeza,

    Try the solution provided in this topic.

    Hope this helps.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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