Probelm With Reviews

  • Resolved Sri Shunyata

    (@sri-shunyata)


    7 years, 6 months ago

    Hi Diana, your WooCommerce Expand Tabs looks like a great plugin and is one that I’d really like to use.

    NOTE: I’ve installed it and use Jeff Sterup’s Plugin Organizer to control its activation one a product by product basis.

    The problem is that WooCommerce Expand Tabs has stripped out my Reviews Tab Data and deactivates the star rating average that should appear beneath the product heading on Woo’s Product Page. Screen Shot

    I’m using the Storefront Theme with a Child Theme activated. I also have the following two premium woocommerce plugins installed.

    WooCommerce Product Reviews Pro (SkyVerge)

    WooCommerce Tab Manager (SkyVerge)

    Please Advise

    Thanks

    PS I currently only have WooCommerce Expand Tabs activated on a draft product page.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author SilkyPress

    (@diana_burduja)

    Hi,

    unfortunately I cannot ensure any compatibility with commercial plugins simply because I don’t have access to the code and cannot test anything. Maybe you can contact the team at SkyVerge and ask for support.

    Thread Starter Sri Shunyata

    (@sri-shunyata)

    HI Diana,

    They really should proved a copy of the plugins for testing. So, if you’d like I’d be happy to send you the suspect plugin installers.

    It is most likely the WooCommerce Product Reviews Pro that’s causing the probs.

    I’ll do some trouble shooting and keep you in the loop.

    Thanks

    Thread Starter Sri Shunyata

    (@sri-shunyata)

    HI Diana, just wanted to let you know that the problem is coming from an incapability with SkyVerge’s WooCommerce Product Reviews Pro plugin.

    Would it be a big job to trouble shoot this issue?

    Plugin Author SilkyPress

    (@diana_burduja)

    Did you contact the team at SkyVerge? What did they say?

    If they find a solution and I need to make some adjustments in order to make them compatible, then you can send me the diff with the changes.

Viewing 4 replies - 1 through 4 (of 4 total)
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