• Hello!

    I am reaching out because I am experiencing an issue with my Divi online store after updating to the latest version of your plugin. When I deactivate the plugin, everything works correctly, but as soon as I reactivate it, I receive error messages on the shop page like “Undefined property: WP_Post_Type::”.

    I am using the latest versions of the Divi theme, as well as the WooCommerce, Divi, and Divi Pixel extensions. WordPress is also up to date with version 6.6.2

    I am using your extension directly via the Theme Builder, calling it with a shortcode in the store.

    If you need more information, I am at your disposal.

    Thank you in advance.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Dmytro Holovnia

    (@dholovnia)

    Hello,

    Can you try to get a trace log of the warning? I need to know what code runs step by step, from the WordPress initialization up to the warning. This way, I’ll know where and how our plugin is breaking it.

    It looks like

    Regards,
    Dmytro

    Thread Starter anaelled

    (@anaelled)

    Hello Dmytro,

    I followed the steps below to try and isolate the issue:

    – Logged into WP
    – Cleared my cache
    – Desactivated the plugin
    – Loaded the shop page
    – Reactivated the plugin
    – Loaded the shop page again.

    I give you the link of my debug.log file, which includes the warnings related to undefined properties.

    Let me know if you need any further information!
    Best regards,

    Plugin Author Dmytro Holovnia

    (@dholovnia)

    Hello,

    The logs for this warning are not very useful. I still cannot see where our plugin adds the wrong code/query. I have another request for this query where I could check the issue directly. I’ll keep you posted and we will release a new version of the plugin as soon as issues are found and fixed.

    Regards,
    Dmytro

    Thread Starter anaelled

    (@anaelled)

    Hello Dmytro,

    Thank you for looking into this! I wish you good luck with fixing the issue.
    Let me know if you need anything else.

    Regards,

Viewing 4 replies - 1 through 4 (of 4 total)
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