• Resolved suluxpro

    (@suluxpro)


    very usefull plugin in free version. Want to select categories to approve, payed for PRO. Pro does nothing. No setup does anything. Fallback to free >> free works as it should.


    -Wrote mail to support with the explanation above
    -got an answer in one day with “please explain the issue”
    -answeres and explained again
    -no answer
    -asked again
    -no answer
    -asked for my money back (30 day money back guaranty)
    -no answer, no money
    -2 days to open a taks at paypal

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support ashlyjohny

    (@ashlyjohny)

    Hello @suluxpro,

    Could you kindly provide a clear explanation of the issue you’re experiencing? It’s important to outline the specific problem so we can assist you effectively. If you’ve already reached out via email, please refer to our response and follow up accordingly. Ensuring you describe the exact problem you’re facing will help us provide the best support possible. Thank you for your?cooperation.

    Thread Starter suluxpro

    (@suluxpro)

    Wrote several Mails. No response expect the first on. Does nothing means does nothing at the frontend. Found the cause. Have to make a selection for Categories AND for tags too. Also if I not want to use tags, i have to select “ALL”. This is not logical.

    But Mail-Support should be improved (no answer after first response)

    Plugin is working now

    Plugin Support ashlyjohny

    (@ashlyjohny)

    Hello @suluxpro,

    We’ve simplified the settings page based on your feedback and suggestions. Please review Order approval woocommerce pro version 2.2.4?and?revert.

    Thank you!

    Thread Starter suluxpro

    (@suluxpro)

    2.2.4 works well and as expected. THX

    Plugin Support ashlyjohny

    (@ashlyjohny)

    Hi @suluxpro,

    We would like to express our gratitude for bringing the issue regarding the Order Approval Pro plugin to our attention. Your initial report was invaluable, and we truly appreciate it.

    We have addressed the delay in the new update due to the lag in follow-up emails. The latest version has been released with error-free functionality and a simplified setting page, thanks to your feedback.

    If you find that our Pro plugin is now meeting your expectations, we kindly ask if you could consider adjusting your review to reflect this positive experience. Taking a moment to share your positive feedback .
    Thank you once again for your valuable input and continued?support.

Viewing 5 replies - 1 through 5 (of 5 total)
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