Pro Extension doesn’t work at all

  • laurentfr

    (@laurentfr)


    3 months ago

    This is 2 weeks I send mail to support. No solutions… Images is not displayed at all and the feed isn’t updated automatically.

    When I try to make some changes in settings, finally I Have the message “Twitter feed is not available at the moment.” I don’t ubnderstand why… And nothing can be done to resolve it !!

    In fact, this extension isn’t working fine at all !! Don’t pay for it !

Viewing 1 replies (of 1 total)
  • Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Hey @laurentfr,

    Thank you for leaving us a review! I am sorry to hear you have experienced issues with the Twitter plugin. Due to changes in the Twitter API, we have had to make numerous changes in the last few months to be able to provide all of our users with a working feed.

    We are currently working on and resolving remaining issues in the Custom Twitter Feeds Pro plugin, which will resolve errors related to “Twitter feed is not available at the moment.”. In its current state however, the plugin should still be displaying a feed and getting updates frequently and is working for most of our users.

    Our support team is always happy to help, and in this case I apologize for the delay in resolving your issue fully. If you can provide information on your ticket or reach out again, please let me know so I can take a look to see if anything has been missed or if we can resolve the issue in another way. I hope this helps!

    Many thanks,
    Joel

Viewing 1 replies (of 1 total)
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