Pro can’t install add-ons

Hi @matteoa,

Hope this message finds you well, and sorry to hear you are experiencing this issue.

Could you please submit a ticket at our Support site https://wpmudev.com/hub2/support?

Best regards,
Laura

Done, thanks. ??

Hi @matteoa,

I hope you are doing well today!

Thanks for the update. For the future, please note that this section is only for the free version users and our members who are using Pro version should use our support forums at the link that Laura shared.

Thanks for your understanding. We are marking this thread as resolved for now and the issue will be handled on our forums.

Kind regards,
Zafer