Printing blank invoices

  • Resolved essmeier

    (@essmeier)


    1 year, 2 months ago

    Using version 4.8.1. When I click “Print Invoice” on the order page, the print settings page opens up and displays a blank page. If I print it, it prints a blank page.

    If I go to the settings page for the plugin and ask to see an example, it displays correctly.

    UPDATE: This seems to be a Firefox-specific issue; the plugin works correctly in Edge.

    • This topic was modified 1 year, 2 months ago by essmeier.
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  • Hi @essmeier,

    We have tested this with Firefox latest version, and the print is properly functioning.

    Can you please provide information about the specific version of Firefox you are using or share a link or copy of the browser so that we can check and replicate the issue?

    Additionally, please open Firefox in Safe Mode, which disables all extensions and uses default settings. This can help determine if the issue is related to any extension or specific browser settings.

    Regards,
    Nikhil.

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