Printful oders are not syncing

  • Resolved amyamoroso

    (@amyamoroso)


    2 months ago

    Since July of 2024, our previously working integration with woo and printful was working great. Then it stopped pushing the orders we received over to Printful. Since then, after asking printful, and woo I have not found a solution to get them to work well pushing my orders over to be fulfilled and have to enter them manually.

    In printful I get this error message:

    Hey! Something went wrong with sync.

    Last sync error: Error: Invalid response from your WooCommerce store. Please make sure your site is working and no plugins are blocking WooCommerce API access
    Try to refresh data. If error persists, contact customer support.

    The page I need help with: [log in to see the link]

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  • Plugin Support Rajesh K. (woo-hc)

    (@rajeshml)

    Hello @amyamoroso,

    Thank you for reaching out — we’re happy to help!

    I understand that you are having issues using the third-party plugin Printful Integration for WooCommerce.

    Since you are using a third-party plugin that we don’t provide support for based on our?Support Policy, I recommend that you reach out to the developers of the plugin or post to the proper forum thread for further assistance. They will be better equipped to help you resolve any issues you’re experiencing with the plugin.

    All the best and hopefully, the issue will be fixed soon.

    Thanks!

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