• Resolved shadeor

    (@shadeor)


    Hello,

    I am having issue with my print button. Everytime I click it I am redirected to the homepage of my site or I am getting a page not found error (when the page does exist). I looked at the other posts on this forum that seemed to be having the same issues, but I can’t seem to find a fix. Please help.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @inamoro I have archived your reply and it is not visible here.

    While I know you have the best of intentions, it’s forum policy that you not ask users for admin or server access. Users on the forums aren’t your customers, they’re your open source collaborators, and requesting that kind of access can put you and them at high risk.

    If they are paying customers (such as people who bought a premium service/product from you) then by all means, direct them to your official customer support system. But in all other cases, you need to help them here on the forums.

    Thankfully are other ways to get information you need:

    You get the idea.

    We know volunteer support is not easy, and this guideline can feel needlessly restrictive. It’s actually there to protect you as much as end users. Should their site be hacked or have any issues after you accessed it, you could be held legally liable for damages. In addition, it’s difficult for end users to know the difference between helpful developers and people with malicious intentions. Because of that, we rely on plugin developers and long-standing volunteers (like you) to help us and uphold this particular guideline.

    When you help users here and in public, you also help the next person with the same problem. They’ll be able to read the debugging and solution and educate themselves. That’s how we get the next generation of developers.

    Plugin Author Ina

    (@inamoro)

    Hi, @shadeor

    Go to Dashboard -> Settings -> Permalinks and click on the Save Changes button. This should flush your permalinks settings and solve the issue.

    Plugin Author WPZOOM

    (@wpzoom)

    Hi @shadeor

    You have placed the recipe block in an Advanced Column section included in the Gutentor plugin, and this is causing the problem.

    Could you move the Recipe Block outside that section? This will fix the issue – https://d.pr/i/xStnlF

    Probably you are using the Gutentor block to control the width of the recipe block.

    You can do it also by adding this CSS code in the Customizer > Additional CSS:

    .wp-block-wpzoom-recipe-card-block-recipe-card {
        max-width: 750px !important;
    }

    Also, you can align our block to the center using this icon: https://d.pr/i/GQFf2r

    Pavel

    Thread Starter shadeor

    (@shadeor)

    @wpzoom Thankyou.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Print button not working’ is closed to new replies.