Prime slider not loading on active page but working on preview

  • Resolved soundmist

    (@soundmist)


    4 months, 3 weeks ago

    Hi,

    I have added the prime slider to the website soundmist.com but it is not at all loading, i have cleared cache, removed unused css still it is not loading.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Dear soundmist,

    Thanks for reaching and sharing your problem with us. Now we check that the Dragon Slider load and works fine on your Home page. Please see the screenshot – https://prnt.sc/t_FAp_Dmnsrh
    We also check your browser console and can’t find any loading issue. Maybe there was a caching issue. We request you to check your website home page once again.

    I hope your issue is solved now.
    Thanks

    Best Regards,
    Hasib Ali
    Support Engineer at BdThemes.

    Dear soundmist,

    I hope you’re doing well. We haven’t received any response from you yet, so we assume your issue has been resolved. We’d like to close this ticket, but if you have any further queries, please feel free to create a new support ticket—we’ll be happy to assist you.

    Thanks!
    Best Regards,
    Hasib Ali
    Support Engineer at BdThemes

Viewing 2 replies - 1 through 2 (of 2 total)
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