Pricing BUG

  • Hi,
    I have a huge issue with the way this plugin is calculating prices ….

    In admin (woo product variations or even for simple products, the bug is the same) I entered the information like this:

    Normal price: 3

    from …….. to ……. Price
    1 ………….4……….3
    5…………..9……….2,8
    10……………………2,5

    but they are shown on the product page like THIS:

    Qty …….. price
    1-4…………2,52€ inc VAT
    5-9…………2,8€ inc VAT
    10+…………2,1€inc VAT

    What on Earth is that !??! What does the plugin calculate there !??!? And why !?!?

    I have chosen in Woo Settings to enter prices INCLUDING tax (19% VAT respectively). So where on Earth is that value coming from !?!?
    I was supposed to see prices including VAT in that table, so what is there !?!?

    • This topic was modified 6 years, 8 months ago by candy2012.
Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Soft79

    (@josk79)

    Please send me your WC System Status report and an url to the product page with wrong calculations.

    Plugin Author Soft79

    (@josk79)

    And a screenshots of the WooCommerce > Settings > Tax page would also help, so I can try to reproduce the issue.

    Thread Starter candy2012

    (@candy2012)

    Hi,
    Well, it seems the attachement functionality vanished from here, I cannot add a screenshot here ??

    I’ll try to type here the essentials:
    System: Apache
    PHP version: 7.0.30
    My SQL version: 5.6.37-82.2-log

    Woo>Settings>Tax page:

    Prices entered with tax – Yes, I will enter prices incl. tax
    Calculate tax based on … Customer billlling address
    Shippinf tax class … shipping tax class based on cart items
    Rounding …. left unchecked
    Additioanl tax class …. nothing selected here
    Display pürices in the shop … Including tax
    Display prices during cart and checkout …. including tax
    Price display suffix …. inc VAT
    Display tax totals ….. as a single total

    Hope this helps?

    Thread Starter candy2012

    (@candy2012)

    is it possible that your plugin does not respect the settings for “thousand and decimal” separators?
    I have namely “.” for thousand separator and “,” for decimal separator …. (so basically the other way around than in the US)

    PS: I have also deactivated all other plugins, only left with

    SOFT79 (this plugin)
    UpdraftPLus
    Woocommerce

    Using Twenty Seventeen as theme …

    Thread Starter candy2012

    (@candy2012)

    oups …. I had this option checked on the “Woo>General” Screen …

    “Enable taxes …..Enable taxes Enable tax rates and calculations
    Rates will be configurable and taxes will be calculated during checkout.”

    If I uncheck that it seems to be working properly …
    Is that normal ?!?!

    Thx

    Plugin Author Soft79

    (@josk79)

    Enable taxes can be checked. No problem.

    Please, again, paste your full WC System Status report and the url to that product page.

    Thread Starter candy2012

    (@candy2012)

    Hi,
    I cannot post everything here, it’s a public forum ??
    But with those “enable taxes” checked it’s definitely producing some really weird values …
    Tell me what should be relevant for this from that Woo Status so I can look and tell you

    Thanks!

    Plugin Author Soft79

    (@josk79)

    From the status report remove any references to your domain if you like. I need as much info as possible.

    What tax rates do you have configured?

    Plugin Author Soft79

    (@josk79)

    Btw: our plugin uses wc_price() to output the prices, so decimal separator is respected. Actually we’re using comma as decimal separator on one of our own stores that is using the Pricing Rules plugin.

    Plugin Author Soft79

    (@josk79)

    Is this still an issue? I can’t reproduce it.

    Plugin Author Soft79

    (@josk79)

    Can you try 1.4.0? It fixed an issue for tax exempt customers; maybe it’s related to your issue.

Viewing 11 replies - 1 through 11 (of 11 total)
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