• Resolved kuhlmann391

    (@kuhlmann391)


    Hi, we run a B2C and B2B shop and therefore work with prices without tax in the backend. Unfortunately, Google always shows the prices without taxes, regardless of whether you select regular prive with Tax or regular price without tax. the xml file always looks the same.
    what can be the reason? did I miss a setting?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author AukeJomm

    (@aukejomm)

    Hello @kuhlmann391 ,

    If you check your product feed make sure you remove your browser cache like with CntrL +5F

    See if that helps.

    Thread Starter kuhlmann391

    (@kuhlmann391)

    Hello, I just checked it again, but it doesn’t change the result. It doesn’t matter whether we select the Regular price without tax or regular price with tax setting. The xml file will not change and google will continue to show our price excluding taxes. Which setting would be the right one if we give our regular price at woocommerce without taxes? In addition, we have now specified the tax rate under the optional attributes. The tax rate is displayed in the xml file and google also accepts it. but it doesn’t change the displayed price.

    Plugin Author AukeJomm

    (@aukejomm)

    Hello @kuhlmann391

    I have no other users that report the price with tax is not working. Also in my test setup it is working as it should. could you check and see if you are working in the latest version? If not please update and test again.

    If you are working in the latest version please send me an email revering tot this support request so I can help you out using email.

    Thread Starter kuhlmann391

    (@kuhlmann391)

    We have now carried out the last update. Unfortunately without change.

    How can I send you a support email personally? Unfortunately I couldn’t find an e-mail address.

    Plugin Author AukeJomm

    (@aukejomm)

    You can send me an email at auke[at]wpmarketingrobot.com

Viewing 5 replies - 1 through 5 (of 5 total)
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