Prices showing incorrectly in Variant products with taxes

  • Resolved cesarsaenz12

    (@cesarsaenz12)


    2 years, 10 months ago

    The site is an online store, all product prices are set tax included, and in the shop the prices are shown without taxes, so the taxes are shown only in the cart. The thing is that with variants there is a DOUBLE tax reduction before showing the price in the store. For instance,
    Non variant product has 20% tax, the price fed is 120 (100+ 20 from taxes) and it shows in store with a price of 100

    A variant product has 20% tax, the price fed is 120 (100+ 20 from taxes) and it shows in store with a price of 83.33, and in the product page it shows as 83.33 in the top side of the product, but in the lower section, where you select the variant you want, it shows as it should, 100

    Can you please help me with this issue?, I can provide pictures if you tell me where to send them.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Mirko P.

    (@rainfallnixfig)

    Hi @cesarsaenz12,

    Can you please help me with this issue?, I can provide pictures if you tell me where to send them.

    Yes, it will be helpful to better understand the problem if you share some screenshots. I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on that page, then paste the URL in this thread.

    • Your tax options in WooCommerce → Settings → Tax
    • Your variation settings
    • System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

    Looking forward to your response.

    Thread Starter cesarsaenz12

    (@cesarsaenz12)

    Sorry for the delay in my answer, here are the screenshots:

    Tax setting:
    https://snipboard.io/PQXeFp.jpg

    Tax in Italy:
    https://snipboard.io/vGFe1T.jpg

    Variatons Prices (tax included as I configured taxes that way):
    https://snipboard.io/cmKFb1.jpg
    https://snipboard.io/69AXxG.jpg

    Variations prices shown in the shop:
    https://snipboard.io/4ORLCu.jpg

    So the problem here is that the price for the first variation is set to 115.90 (tax included in product config) so in the shop the price should be 115.90 minus the 22% (because my billing address is from Italy) and it should show 95.00 instead of 77.87 and 120 instead of 98.36
    The thing is woocommerce is taking the amount of 115.90 and its taking 22% from that price, and then its taking other 22% from the reduced price.
    Its reducing the taxes twice and i dont know why.

    Mirko P.

    (@rainfallnixfig)

    Hi @cesarsaenz12,

    Thank you for the screenshots.

    This is what I get when I create the variable product with the same settings.

    It is likely that you’re having some conflicts on your site. Can you create a staging site and run a test with only WooCommerce core and a default theme like Storefront enabled?

    If your host doesn’t offer that option, we recommend WP Staging for quickly spinning up a new test site.

    You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

    Cheers.

    Mirko P.

    (@rainfallnixfig)

    Hi there,

    It’s been a while since we last heard back from you. I’m going to mark this thread as resolved.

    Hopefully, the above info was helpful. If you have further questions, please feel free to open a new topic.

    Cheers.

Viewing 4 replies - 1 through 4 (of 4 total)
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