Prices not showing including taxes

  • Resolved mananmushtaq02

    (@mananmushtaq02)


    4 years ago

    The plugin was working fine until we had only one tax percentage under a tax rate but when we added multiple tax percentages, the plugin stopped showing prices with tax altogether. ( screenshot of our multiple tax percentages can be seen here )

    We have tried all price options of g:price under field mapping but nothing seems to work. Please help

    The page I need help with: [log in to see the link]

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  • supportadtribes

    (@supportadtribes)

    Hi,

    Thanks for using our plugin and reaching out to us.

    The issue at hand is happening because you did not set countries for your tax rates.

    Let’s say you configure a feed for the United Kingdom, the plugin will then look for a tax rate for the country GB. When it can’t find a matching country no taxes are being added.

    Hope this helps?

    Hi,

    Assuming the issue at hand has been resolved or our support is no longer required I am going to close this topic for housekeeping reasons now.

    Please do not hesitate to reach out to our support-team again whenever you need our help.

Viewing 2 replies - 1 through 2 (of 2 total)
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