Prices Don’t Match

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  • Hi,

    Thanks for using our plugin and reaching out to us. Sorry to hear you are experiencing issues with product prices.

    Can the difference perhaps be explained by the VAT percentage? So the feed contains prices excluding VAT and your website shows them including VAT?

    Thread Starter itsnthn12

    (@itsnthn12)

    Hi, My website is without VAT and facebook is a totally different price.

    Also, my website username and password is not working to write message to support. It says my wordpress username and password doesn’t exist. I had to create a new account just to contact support

    Hi, My website is without VAT and facebook is a totally different price.

    Can the difference in prices be related to VAT? So your website is without VAT but the product feed contains prices including VAT?

    Anyhow, can you share the plugin debug.log with us so we can see how you have configured your feed? Please see: https://adtribes.io/send-your-debug-log-to-support/?swcfpc=1

    Hi,

    Assuming the issue at hand has been resolved and/or our support is no longer required I am going to close this topic for housekeeping reasons.

    Please do not hesitate to reach out to us again whenever you need our help.

Viewing 4 replies - 1 through 4 (of 4 total)
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