Prices displaying differently
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Hello, the prices on this page are showing with .00 and as entered in the main price. But when the website is opened in US the prices shown are very different and the prices mentioned are not available on the website and were never entered manually.
The browser used is firefox and based on the pricing zones, all countries that are not listed in the pricing zone should display “Default pricing and currency?are used for countries that are not included in any other pricing zone.”
When we open the website in the pricing zones we set they appear correctly.
Can you kindly help.
The page I need help with: [log in to see the link]
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This is how prices are showing when the website is opened from US https://drive.google.com/file/d/1IsvN1Qr3IF6Pbe-gwCcpdbQjaKfQ4l1P/view?usp=sharing
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This reply was modified 1 year, 1 month ago by
mariafrangieh.
Hi,
Could you share the WooCommerce System Report? I’ll need to review it to help you.
(WooCommerce > Status > Click on Get System Report > Copy for support and paste here.
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Page visibility should be public<br>Cart: #6 - /cart/<br>Checkout: #7 - /checkout/<br>My account: #8 - /my-account/<br>Terms and conditions: #451 - /term-conditions/ Theme Name: Claue Child<br>Version: 1.0.0<br>Author URL: https://www.janstudio.net<br>Child Theme: ?<br>Parent Theme Name: Claue<br>Parent Theme Version: 2.2.1<br>Parent Theme Author URL: https://www.janstudio.net<br>WooCommerce Support: ? Templates Archive Template: Your theme has a woocommerce.php file<br>you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues. 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PBC Settings Version: 3.4.2 (1689860657)<br>Base location: AE<br>Base currency: AED<br>Price Based On: shipping<br>Shipping: ?<br>Test mode: –<br>Test country: –<br>Load products price in background: ?<br>Prices entered with tax: ?<br>Calculate tax based on: shipping<br>Display prices in the shop: incl Zone Pricing Saudi Arabia zone_id: saudi-arabia<br>enabled: yes<br>name: Saudi Arabia<br>countries: SA<br>currency: SAR<br>exchange_rate: 1.02<br>auto_exchange_rate: no<br>disable_tax_adjustment: no<br>order: 9999 Zone Pricing Bahrain zone_id: bahrain<br>enabled: yes<br>name: Bahrain<br>countries: BH<br>currency: BHD<br>exchange_rate: 0.1<br>auto_exchange_rate: no<br>disable_tax_adjustment: no<br>order: 9999 Zone Pricing Kuwait zone_id: kuwait<br>enabled: yes<br>name: Kuwait<br>countries: KW<br>currency: KWD<br>exchange_rate: 0.083<br>auto_exchange_rate: no<br>disable_tax_adjustment: no<br>order: 9999 Zone Pricing Jordan zone_id: jordan<br>enabled: yes<br>name: Jordan<br>countries: JO<br>currency: JOD<br>exchange_rate: 0.19<br>auto_exchange_rate: no<br>disable_tax_adjustment: no<br>order: 9999 Zone Pricing Qatar zone_id: qatar<br>enabled: yes<br>name: Qatar<br>countries: QA<br>currency: QAR<br>exchange_rate: 0.99<br>auto_exchange_rate: no<br>disable_tax_adjustment: no<br>order: 9999 Zone Pricing Oman zone_id: oman<br>enabled: yes<br>name: Oman<br>countries: OM<br>currency: OMR<br>exchange_rate: 0.10<br>auto_exchange_rate: no<br>disable_tax_adjustment: no<br>order: 9999 Zone Pricing Iraq zone_id: iraq<br>enabled: yes<br>name: Iraq<br>countries: IQ<br>currency: IQD<br>exchange_rate: 356.63<br>auto_exchange_rate: no<br>disable_tax_adjustment: no<br>order: 9999 Admin Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>product-virtual-downloadable<br>product-external-affiliate<br>product-grouped<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>product-linked<br>settings<br>async-product-editor-category-field Daily Cron: ? Next scheduled: 2024-01-19 09:01:58 +00:00<br>Options: ?<br>Notes: 160<br>Onboarding: completed Action Scheduler Complete: 2,822<br>Oldest: 2023-12-19 05:26:18 +0000<br>Newest: 2024-01-19 05:12:17 +0000 Failed: 114<br>Oldest: 2023-02-14 21:02:02 +0000<br>Newest: 2024-01-06 09:57:43 +0000 Pending: 6<br>Oldest: 2024-01-19 05:42:16 +0000<br>Newest: 2024-02-05 09:57:43 +0000 Status report information Generated at: 2024-01-19 05:25:25 +00:00<br>`
Done my comment is held for moderation, thank you so much
Hi there,
It’s not a “Price Based on the Country” issue. For the US, you see the price without taxes.
Since you enter the price with tax included, WooCommerce subtracts the shop country taxes and adds the taxes you set for the customer’s country (US). You can read more here:
https://www.pricebasedcountry.com/docs/common-issues/prices-entered-with-tax-show-a-wrong-value/ -
This reply was modified 1 year, 1 month ago by
- The topic ‘Prices displaying differently’ is closed to new replies.