• Resolved mariafrangieh

    (@mariafrangieh)


    Hello, the prices on this page are showing with .00 and as entered in the main price. But when the website is opened in US the prices shown are very different and the prices mentioned are not available on the website and were never entered manually.

    The browser used is firefox and based on the pricing zones, all countries that are not listed in the pricing zone should display “Default pricing and currency?are used for countries that are not included in any other pricing zone.”

    When we open the website in the pricing zones we set they appear correctly.

    Can you kindly help.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter mariafrangieh

    (@mariafrangieh)

    This is how prices are showing when the website is opened from US https://drive.google.com/file/d/1IsvN1Qr3IF6Pbe-gwCcpdbQjaKfQ4l1P/view?usp=sharing

    Plugin Author Oscar Gare

    (@oscargare)

    Hi,

    Could you share the WooCommerce System Report? I’ll need to review it to help you.
    (WooCommerce > Status > Click on Get System Report > Copy for support and paste here.
    Thank you.

    Thread Starter mariafrangieh

    (@mariafrangieh)

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    Daily Cron: ? Next scheduled: 2024-01-19 09:01:58 +00:00<br>Options: ?<br>Notes: 160<br>Onboarding: completed Action Scheduler
    
    Complete: 2,822<br>Oldest: 2023-12-19 05:26:18 +0000<br>Newest: 2024-01-19 05:12:17 +0000
    
    Failed: 114<br>Oldest: 2023-02-14 21:02:02 +0000<br>Newest: 2024-01-06 09:57:43 +0000
    
    Pending: 6<br>Oldest: 2024-01-19 05:42:16 +0000<br>Newest: 2024-02-05 09:57:43 +0000 Status report information
    
    Generated at: 2024-01-19 05:25:25 +00:00<br>`
    Thread Starter mariafrangieh

    (@mariafrangieh)

    Done my comment is held for moderation, thank you so much

    Plugin Author Oscar Gare

    (@oscargare)

    Hi there,

    It’s not a “Price Based on the Country” issue. For the US, you see the price without taxes.
    Since you enter the price with tax included, WooCommerce subtracts the shop country taxes and adds the taxes you set for the customer’s country (US). You can read more here:
    https://www.pricebasedcountry.com/docs/common-issues/prices-entered-with-tax-show-a-wrong-value/


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