• Resolved arthrnvrn

    (@arthrnvrn)


    Hi there,

    For any reason prices disappears from backend, replaced by a hyphen and appears out of stock in frontend.

    Update products one by one fix the issue.

    Any idea to avoid that ?

    PHP 8.1, WooCommerce 7.8.1 and WordPress 6.2.2.

    Thank you !

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hi @arthrnvrn ,

    Thanks for reaching out!

    I understand that product prices are disappearing from the backend of your site, and are appearing as out of stock on the front end, is this correct?

    Is this a new issue, or one that has been happening for a while? If the former, do you recall any changes/updates made to your site prior to noticing this issue?

    Also, does this occur with all products, or specific products? If the latter, are there any similarities with the products exhibiting this behavior?

    Please can you share a copy of your sites System Status Report so that we can take a closer look at your sites current environment.

    You can find this via?WooCommerce?→?Status. Select?Get system report?and then?Copy for support. Once you have this, please share the results with us here.

    Cheers!

    Thread Starter arthrnvrn

    (@arthrnvrn)

    Hi @beautyofcode,

    Yep, that’s correct. And republish products one by one fixes the issue.

    It happens sometimes since several months, I can’t define a causal link with plugins installs or updates.

    Here’s my system report.

    Thank you.

    Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hi @arthrnvrn ,

    Thanks for sharing the SSR.

    This is not something I am able to reproduce on my test site, as the product prices remain as is, unless manually changes this.

    I’d suggest performing a full conflict test to rule out any theme/plugin conflicts causing the issue.

    This can be done by following the walkthrough in the support guide below:

    Let us know how this goes!

Viewing 3 replies - 1 through 3 (of 3 total)
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