• Resolved whity349

    (@whity349)


    If cost of the the product (e.g. 40 bottle of Champagne @€30 each) exceeds €1.000,00 then it divides the total by 1.000 when displaying the PDF invoice. So 40x€30 becomes 1,2€ instead of 1,200€.

    So it seems that it somehow mistakes the Thousand Separator for the Decimal Separator.

    The calculation in Woo is correct. With the above example it displays €1.200,00 as the total cost.

    So it goes wrong when the PDF is created.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter whity349

    (@whity349)

    Just discovered that when I leave the Thousand Separator blank in the Woo settings, the calculation is correct. But then I lose the separation of the thousands of course. So any real fix would still be welcome.

    Plugin Contributor dwpriv

    (@dwpriv)

    Could you share the order details screenshot for that order, please?

    Thread Starter whity349

    (@whity349)

    Woo calculation is correct: https://snipboard.io/c2Lteo.jpg

    Invoice is incorrect: https://snipboard.io/vtBCJZ.jpg

    Invoice when I leave the ‘Thousand Separator’ blank in Woo: https://snipboard.io/H1dBiq.jpg

    Plugin Contributor dwpriv

    (@dwpriv)

    In my setup I’m not having this issue. Here is my settings:

    https://ibb.co/G92CDW9
    https://ibb.co/d6MsMpK
    https://ibb.co/ZBCfFgD

    Are you using the latest version of our plugin? Do you have some other plugin that affects the formatting of the prices?

    • This reply was modified 1 year ago by dwpriv.
    Thread Starter whity349

    (@whity349)

    I will have to investigate and probably need to find a conflicting plugin. Already happy to hear that it is not something that was overlooked from the developer side. Thanks for your response.

    Plugin Contributor dwpriv

    (@dwpriv)

    Sure. I will mark this as resolved. If you find that our plugin was in fact the cause, please feel free to reply to this topic

Viewing 6 replies - 1 through 6 (of 6 total)
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