Price suffix not displaying correct value when logged out of WP

  • Resolved simonk33

    (@simonk33)


    4 years, 3 months ago

    Hi,

    Currently working on a WooCommerce website. There’san issue with the price suffix display:

    – When logged into WP, suffix displays correctly with tax
    – But when logged out of WP, suffix displays incorrectly without tax

    Screenshots:

    Logged In: https://ibb.co/W2ZhRsq

    Logged Out: https://ibb.co/0rktdMS

    I’ve checked all the tax settings – they’re fine. I’ve tried deactivating plugins etc. Tried purging caches. No avail.

    Also noticed a bug with saving a Standard tax table. You create it >> save it >> navigate away >> navigate back and it’s gone. The only way to see it again is to create a new row and save – after which it displays the previously made one. Very odd.

    I would be most grateful if you could look into the above ‘price suffix’ problem.

    Ideally this needs to be fixed ASAP.

    Many thanks in advance.

    Best wishes
    Simon

    • This topic was modified 4 years, 3 months ago by simonk33.
    • This topic was modified 4 years, 3 months ago by simonk33.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Senff – a11n

    (@senff)

    Hey @simonk33

    When a customer (who is logged out) views your site, WooCommerce does not know their location. Tax is based on a customer’s location/address, so without knowing that, it’s unable to apply the correct tax rate to the products.

    You may want to change the setting “Default customer location” (under WooCommerce → Settings) to “Geolocate”, if you don’t have that already. That way, WooCommerce will determine your customer’s location based on their IP address, and be able to apply taxes.

    Thread Starter simonk33

    (@simonk33)

    Hi @senff

    Thank you for the speedy reply.

    Your suggestion appears to have worked.

    Many thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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