Price set to one decimal place on frontend Ticket & edit event.

  • Resolved stevec0023

    (@stevec0023)


    2 months, 4 weeks ago

    Hi

    When a ticket gets created and a price of say ￡10.50 is entered, the ticket that the customer sees shows a price of ￡10.5 instead of it showing ￡10.50. This also happens when the ticket is viewed from the Edit Event page in the admin.

    The price does show correctly to two decimal places on the single event page.

    A small matter, but consistency is key.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hi @stevec0023,

    Greetings,

    We are sorry for the inconvenience.

    We are sorry for the misunderstanding, this is not any inconsistency or issue but in our system, while adding the price, if you add price like ￡10.50 it will remove the 0 because this 0 doesn’t mean anything with the payment but if you add ￡10.55 then you will see that the decimal number is shown https://prnt.sc/6jsz3hIf7YSJ

    Along with, your WooCommerce settings has 2 decimal numbers defined https://prnt.sc/cLnNfJXvRHO1 and that’s why in the event details page and checkout page shows the payment amount as ￡10.50. 

    Well, if you think this is an inconsistency, we apologize for that and please allow us some time so that we can fix this in a future update. 

    Best regards.

    Plugin Support A Zaman Sagor

    (@azamansagor)

    Due to inactivity, I’m marking the topic as closed. If you have any further concerns or queries, please don’t hesitate to start a new topic.

    Cheers!

    In the ticket price display section, the decimal point is set to 0, but .00 is displayed.
    Can this be corrected?

    Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hi @studiowave,

    Greetings, Thanks for reaching out to us.

    We are so sorry for the inconvenience.

    We have identified and fixed this issue on our latest version v4.0.14 https://prnt.sc/YNei8oZcPzGj Please check your version and confirm, and let us know if your issue still persists. 

    Best Regards.

Viewing 4 replies - 1 through 4 (of 4 total)
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