Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi @marialmar

    Thank you for writing in,

    Currently, it is not possible to order the product using the ASC or DEC. If you would like to manage the product order then you can simply edit the publish date of your products. The latest product will be display first.

    Regards!!

    Thread Starter marialmar

    (@marialmar)

    Thanks!

    Hi there,

    Thank you for writing in,

    if you have anything else then please let us know, we will help you best we can.

    Regards!!

    I’ve been reporting this issue with them for months. Each of their support staff gives a different reason why the product sorter is not working. The latest is that it is because of Woocommerce. So what they mean is that they can’t be bothered to fix their theme and they are waiting for WordPress to conform to their theme. I’ve been struggling with a whole bunch of issues with this theme for months and their standard response without batting an eye is always: “plugin conflict”.

    Hi there,

    Thank you for writing back,

    Did you try to follow the instruction that our team provided you? The sorting issue related to the Woocommerce plugin and it is fact. Did you try to contact the Woocommerce plugin support team at least once? as our team suggests you so many times.

    Please use the themes recommended plugins only then if you have any issues then let us know. You are using too many plugins and it is making issues within your site so that our team suggested you to deactivate the plugins.

    Regards!!

Viewing 5 replies - 1 through 5 (of 5 total)
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