• Resolved maus010

    (@maus010)


    Hi,

    First of all I want to thank you for this great plugin!
    I really like the drag & drop functionality to creacte awsome invoices.
    However………

    I’ve encountered a problem with the pricing in the Invoice Detail list.
    In my shop I have an item with a price of EUR 4,95 (including tax). But the invoice shows a price of EUR 4,00. I think the invoice shows prices without tax. In the plugin I’ve enabled the option to add taxes to the price. But it stays at EUR 4,00.

    And even with 21% tax (which is EUR 0,86), it doesn’t add up. That would be EUR 4,86. So where is the rest?? The subtotal is displaying the correct price of EUR 4,95.

    Can you please help with this issue??
    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello!

    Could you tell which component is showing the wrong total? is it the “Invoice Detail” field or a a field configured to display the Order Total?

    Regards!

    Thread Starter maus010

    (@maus010)

    Hi,

    Thank you for your reply.

    It is the Invoice Detail field that is not displaying the correct price.
    Order Total is correct.

    Plugin Author EDGARROJAS

    (@edgarrojas)

    Hello!

    Sorry i couldn’t reproduce the issue =S, in my test environment the tax is correctly included when i check the add tax box. Could you please create a support ticket at https://rednao.freshdesk.com/support/tickets/new and send me an screenshot of the order (which shows the product with its tax) and a screenshot of the generated pdf please?

    Also please include in the ticket the woocommerce version that you are using so i can test using the same version.

    Thread Starter maus010

    (@maus010)

    I’ve created a support ticket. Please let me know what the problem is.

    I’m using woocommerce version: 3.3.1
    Wordpress version: 4.9.3

    Thread Starter maus010

    (@maus010)

    All issues fixed in version 1.0.18

    Many thanks for the excellent and fast support!

Viewing 5 replies - 1 through 5 (of 5 total)
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