Price not changing on variations
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When I change variation price is supposed to change. It is not happening. I am not sure when it started being an issue as it was working.
EDIT: I tried disabling all plugins and also switching to Storefront theme and it didn’t solve the issue.
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This topic was modified 3 years, 3 months ago by
nemanjagrahovac.
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This topic was modified 3 years, 3 months ago by
nemanjagrahovac.
The page I need help with: [log in to see the link]
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This topic was modified 3 years, 3 months ago by
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Hi there @nemanjagrahovac ??
Thanks for getting in touch with us.
I tested this out on my end but was unable to replicate this behaviour, the price always changed, as shown here: https://d.pr/v/IBcrcM
In order for us to get a better idea of your setup, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.
Thanks!
I am not sure if I sent the website correctly, but that issue is happening on all of my products. The website from your video is not mine. Thanks in advance!
Here is my system status:
### WordPress Environment ###
WordPress address (URL): https://zoombackdrops.com
Site address (URL): https://zoombackdrops.com
WC Version: 5.9.0
REST API Version: ? 5.9.0
WC Blocks Version: ? 6.1.0
Action Scheduler Version: ? 3.3.0
WC Admin Version: ? 2.8.0
Log Directory Writable: ?
WP Version: ? 5.7.2 – There is a newer version of WordPress available (5.8.2)
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: ?### Server Environment ###
Server Info: Apache
PHP Version: 7.4.25
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1l-fipsSUHOSIN Installed: –
MySQL Version: 5.7.32-35-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?### Database ###
WC Database Version: 5.9.0
WC Database Prefix: cle_
Total Database Size: 14.06MB
Database Data Size: 11.06MB
Database Index Size: 3.00MB
cle_woocommerce_sessions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
cle_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cle_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cle_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
cle_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cle_woocommerce_order_itemmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
cle_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
cle_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cle_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cle_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cle_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cle_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cle_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cle_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cle_actionscheduler_actions: Data: 0.28MB + Index: 0.41MB + Engine InnoDB
cle_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cle_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cle_actionscheduler_logs: Data: 0.22MB + Index: 0.16MB + Engine InnoDB
cle_cartbounty_pro: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
cle_cartbounty_pro_coupons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cle_cartbounty_pro_products: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cle_cartflows_ca_cart_abandonment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cle_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cle_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cle_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cle_cartflows_visits: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cle_cartflows_visits_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cle_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cle_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
cle_e_submissions: Data: 0.05MB + Index: 0.27MB + Engine InnoDB
cle_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
cle_e_submissions_values: Data: 0.13MB + Index: 0.03MB + Engine InnoDB
cle_iconic_was_fees: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cle_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cle_options: Data: 4.03MB + Index: 0.14MB + Engine InnoDB
cle_postmeta: Data: 3.52MB + Index: 0.50MB + Engine InnoDB
cle_posts: Data: 1.52MB + Index: 0.13MB + Engine InnoDB
cle_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cle_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cle_term_relationships: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
cle_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cle_usermeta: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
cle_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
cle_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
cle_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cle_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cle_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cle_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cle_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cle_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
cle_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
cle_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cle_wc_product_meta_lookup: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
cle_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cle_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cle_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB### Post Type Counts ###
attachment: 331
cartflows_flow: 1
cartflows_step: 2
custom_css: 1
elementor_icons: 1
elementor_library: 43
nav_menu_item: 6
page: 20
post: 2
product: 68
product_variation: 141
revision: 79
sa_slider: 2
shop_coupon: 3
shop_order: 14### Security ###
Secure connection (HTTPS): ?
Hide errors from visitors: ?### Active Plugins (22) ###
ActiveCampaign: by ActiveCampaign – 8.1.8
CartFlows Pro: by CartFlows Inc – 1.7.2
CartFlows: by CartFlows Inc – 1.7.1
Elementor Pro: by Elementor.com – 3.5.1
Elementor: by Elementor.com – 3.4.8
Essential Addons for Elementor – Pro: by WPDeveloper – 4.4.3
Essential Addons for Elementor: by WPDeveloper – 4.9.6
Facebook for WooCommerce: by Facebook – 2.6.7
Site Kit by Google: by Google – 1.45.0
Jetpack: by Automattic – 10.3
Facebook for WordPress: by Facebook – 3.0.6
Product Recommendation Quiz for eCommerce: by RevenueHunt – 2.0.9
Really Simple SSL: by Really Simple Plugins – 5.1.3
SiteGround Optimizer: by SiteGround – 6.0.5
Ultimate Custom Cursor: by DynamicLayers – 1.0.0
WooCommerce Dynamic Pricing & Discounts: by RightPress – 2.4.3
CartBounty Pro – Save and recover abandoned carts for WooCommerce: by Streamline.lv – 9.5
WooCommerce PayPal Payments: by WooCommerce – 1.6.0 (update to version 1.6.1 is available)
WooCommerce Shipping & Tax: by WooCommerce – 1.25.18 (update to version 1.25.20 is available)
WooCommerce Shipment Tracking: by WooCommerce – 1.6.26
WooCommerce: by Automattic – 5.9.0
SiteGround Central: by SiteGround – 2.0.0### Inactive Plugins (0) ###
### Dropin Plugins (1) ###
object-cache.php: Memcached
### Settings ###
API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 0
Taxonomies: Product Types: composite (composite)
external (external)
grouped (grouped)
simple (simple)
variable (variable)Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)Connected to WooCommerce.com: –
### WC Pages ###
Shop base: #116 – /stock/
Cart: #117 – /cart/
Checkout: #118 – /checkout/
My account: #119 – /my-account/
Terms and conditions: #660 – /terms-and-conditions/### Theme ###
Name: Hello Elementor
Version: 2.4.1
Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?### Templates ###
Overrides: –
### WooCommerce PayPal Payments ###
Onboarded: Yes
Shop country code: RS
PayPal card processing available in country: No
Pay Later messaging available in country: No
Vault enabled: Yes### Action Scheduler ###
Complete: 915
Oldest: 2021-10-18 12:20:59 +0200
Newest: 2021-11-18 10:59:08 +0100Pending: 1
Oldest: 2021-11-18 14:06:50 +0100
Newest: 2021-11-18 14:06:50 +0100### Status report information ###
Generated at: 2021-11-18 10:59:13 +01:00
`My woocommerce version is 5.9.0. I am not sure why it is written otherwise…
Hello @nemanjagrahovac
The website from your video is not mine
We’ve been testing on our test sites to show you we’re not able to replicate the issue here. It appears this issue is specific to your configuration.
You may want to first make a full backup and update to the latest version of WordPress (5.8.2) and see if this helps.
Let us know how it goes.
Hello Mirko,
I am on the newest version of the plugin right now and issues is still there. Price is changing in backend, but not in the other places. I am not sure what to do as I searched the web and found nothing. I am not sure what might cause this issue. I deactivated all the plugins and it didn’t help.
When checking this product, I see that the price changes based on the variation. Were you able to fix the issue already?
Link to image: https://snipboard.io/3mQwfA.jpg
We’ve not heard back from you in a while, so I’m marking this thread as resolved. If you have further questions, please feel free to open a new topic.
- The topic ‘Price not changing on variations’ is closed to new replies.