Price is missing

Hello @yon-v,

Thank you for contacting us.

Would you confirm that you read this documentation: How to Configure Product Price into Feed?

If this will not resolve this issue
1. please share the feed link.
2. Screenshots of feed configuring and problem.
3. Please go to CTX Feed > Status, click on the Copy Status and send us the status here.

Please let us know if you have any more questions. We will be happy to help.

Thank you.
When I check the XML file – I don’t see any prices.
Is it because our products are variable ones?
Also – how do I share the feed?
How can I upload screenshots here?

Here is the cueerent status:

WooCommerce Version: 5.7.1 - You are not using the latest version of WooCommerce. Update WooCommerce plugin to its latest version: 5.8.0

Product Types: ?  Simple Product [simple]

?  Grouped Product [grouped]

?  External/Affiliate Product [external]

?  Variable Product [variable]

Total Products: WP Query: 313
WC Product Query: 313
Both Query: 313

Product Total by Types.

?  Simple Product: 81

?  Variable Product: 232

?  Product Variations: 481

Product Per Batch: 200

Product Query Type: WC_Product_Query

Default Customer Location: Default Customer Location
Geolocate

Store Address
????? 19
???
IL
8903334

Multi Language Site: No

Multi Currency Site: No

WP DEBUG Status: WP_DEBUG is false. If you having any issue with the plugin then set WP_DEBUG to true so that you can find the issue from logs. You can learn more about debugging in WordPress from here.

WP CRON: Ok

Upload Directory: Ok - Writable.

Cache Plugin Installed: No.

WordPress Multi Site: No

Home Url: https://www.adimirarojewelry.com

Site Url: https://www.adimirarojewelry.com

Version: 5.7.1

Log Directory: /home/customer/www/adimirarojewelry.com/public_html/wp-content/uploads/wc-logs/

Log Directory Writable: Yes

WP Version: 5.8.1

WP Multisite: No

WP Memory Limit: 768 MB

WP Debug Mode: No

WP Cron: Yes

Language: he_IL

Server Info: Apache

Php Version: 7.4.24

Php Post Max Size: 256 MB

Php Max Execution Time: 120

Php Max Input Vars: 2.93 KB

Curl Version: 7.66.0, OpenSSL/1.1.1l-fips

Suhosin Installed: No

Max Upload Size: 256 MB

Mysql Version: 5.7.32

Mysql Version String: 5.7.32-35-log

Default Timezone: UTC

Fsockopen Or Curl Enabled: Yes

Soapclient Enabled: Yes

Domdocument Enabled: Yes

Gzip Enabled: Yes

Mbstring Enabled: Yes

Remote Post Successful: Yes

Remote Post Response: 200

Remote Get Successful: Yes

Remote Get Response: 200

Poza Child: 1.0.0 (Latest:0)

Advanced Database Cleaner (Younes JFR.): 3.0.3

Activity Log (Activity Log Team): 2.7.0

Pojo Device Widget (Yakir Sitbon, Ariel Klikstein): 1.1.0

Disable Gutenberg (Jeff Starr): 2.5.1

Yoast Duplicate Post (Enrico Battocchi & Team Yoast): 4.1.2

Elementor (Elementor.com): 3.4.4 (Latest:3.4.5)

Email Log (Sudar): 2.4.5 (Latest:2.4.7)

????? ????? enable (uPress): 1.3.2

Essential Addons for Elementor (WPDeveloper): 4.9.2 (Latest:4.9.4)

Final Tiles Grid Gallery - Image Gallery (WPChill): 3.5.1

Smash Balloon Instagram Feed (Smash Balloon): 2.9.3.1 (Latest:2.9.4)

Manual Image Crop (Tomasz Sita): 1.12

Meks Quick Plugin Disabler (Meks): 1.0

PHP Text Widget (Stefano Lissa): 1.0.8

One Click Accessibility (One Click Accessibility): 2.0.3

Pojo Builder Animation (Pojo Team): 1.0.3

Pojo Custom Fonts (Pojo Team): 1.0.5

Pojo Forms (Pojo Team): 1.4.7

Pojo Importer (Pojo Team): 1.2.6

Pojo News Ticker (Pojo Team): 1.0.3

Pojo Sharing (Pojo Team): 2.5.10

Pojo Sidebars (Pojo Team): 1.0.3

Premium Addons for Elementor (Leap13): 4.5.5 (Latest:4.5.7)

Regenerate Thumbnails (Alex Mills (Viper007Bond)): 3.1.5

Scroll Back to Top (Joe Sexton): 1.1.3

Search & Replace (Inpsyde GmbH): 3.2.1

Tutsplus display WooCommerce products and categories/subcategories separately in archive pages (Rachel McCollin): 1.0

CTX Feed (WebAppick): 4.4.30

WhatsApp Share Button (Alex Moss): 1.0.1

Advanced Order Export For WooCommerce (AlgolPlus): 3.1.9

WooCommerce Admin (WooCommerce): 2.6.5 (Latest:2.7.2)

WooCommerce DYMO Print (WP Fortune): 5.0.9

WooCommerce Free Gift Coupons (Kathy Darling): 1.0.9

Woocommerce iCredit (rivhit.co.il): 3.0

WooCommerce Nested Category Layout (WooThemes / SkyVerge): 1.8.1

Stock Manager for WooCommerce (StoreApps): 2.8.0 (Latest:2.8.1)

WooCommerce Tab Manager (WooThemes / SkyVerge): 1.5.1

WooCommerce (Automattic): 5.7.1 (Latest:5.8.0)

Wordfence Security (Wordfence): 7.5.5

WordPress Importer (wordpressdotorg): 0.7

Yoast SEO (Team Yoast): 17.2 (Latest:17.3)

WP Image Zoom (SilkyPress): 1.47.1 (Latest:1.48)

WP Rollback (Impress.org): 1.7.1

WP Fortune (WP Fortune): 1.0.8

YITH Essential Kit for WooCommerce #1 (YITH): 2.1.9 (Latest:2.2.1)

YITH WooCommerce Ajax Search (YITH): 1.10.0 (Latest:1.11.0)

YITH WooCommerce Product Slider Carousel (YITH): 1.1.0 (Latest:1.2.0)

Feed Files
https://www.adimirarojewelry.com/wp-content/uploads/woo-feed/facebook/xml/adimiraro_fb_catalog_feed.xml

Fatal Errors
No Logs Found.

Hello @yon-v

Thank you for the information.

This might be caused for the CTX Feed setting not being properly set up for your products. Please set up Variable Dependable as Variation Query Type.

If this will not resolve your issue please share the screenshot of your feed configuration.

Thank you.
Is the explanation here satisfactory: https://www.youtube.com/watch?v=X8JTc8Ss-SY?

I don’t have the option to include variations.. Is it a premium feature?

Hello @yon-v

Thank you for the information.

Sorry for my description. This might be caused for the CTX Feed setting not being properly set up for your products. Please set up Variable Dependable as Variation Query Type.
This Variation Query type is on the settings page. Here is the documentation: Introduction to CTX Feed Plugin Settings

However, in the XML feed file https://www.adimirarojewelry.com/wp-content/uploads/woo-feed/facebook/xml/adimiraro_fb_catalog_feed.xml, I can’t find any attribute for price. Would you please share the screenshot of Feed’s configuration?

Hello @yon-v

Would you please follow this video tutorial: https://youtu.be/rwjKRT-8ox8 and let us know?

Sure, checking it now. Tnx.

But is it a premium feature?

Hello @yon-v,

Thank you for your reply.

Variation Query type and price settings are common features.

Let us know then.

Still no success – prices are shown on the websites but the error is still not solved – prices are not being imported into facebook. How can we solve this?

Hello @yon-v,

Thank you for the information.

However, in the XML feed file https://www.adimirarojewelry.com/wp-content/uploads/woo-feed/facebook/xml/adimiraro_fb_catalog_feed.xml, I can’t find any attribute for price. Would you please share the screenshot of Feed’s configuration?

Hello @yon-v,

Would you please share the update?

Regards

https://www.linkpicture.com/q/CXT-Feed-config.jpg
https://www.linkpicture.com/q/CXT-Feed-example-1.jpg

Hello @yon-v,

Thank you for the information.

There are four variation products without price attributes: 21429, 8506, 5421, 5406

Please select output type as ‘parent_if_empty’. Please see the screenshot: https://monosnap.com/direct/F4tUCXv020jBJS9UbsitIymsheU6kD

Let us know then.