price including Tax display issue

  • Resolved Vinod Rawat

    (@vinod_41)


    5 years ago

    Hello,
    Below is Status report of the testing site, production website is in main domain.

    
### WordPress Environment ###

WordPress address (URL): https://test.customgiftings.com
Site address (URL): https://test.customgiftings.com
WC Version: 3.9.3
REST API Version: ? 1.0.7
Log Directory Writable: ?
WP Version: 5.3.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.41 (cPanel) OpenSSL/1.1.1d mod_bwlimited/1.4 Phusion_Passenger/5.3.7
PHP Version: 7.2.16
PHP Post Max Size: 512 MB
PHP Time Limit: 720
PHP Max Input Vars: 10000
cURL Version: 7.62.0
OpenSSL/1.0.2k

SUHOSIN Installed: –
MySQL Version: ? 5.5.61-38.13-log - We recommend a minimum MySQL version of 5.6. See: WordPress requirements
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.9.3
WC Database Prefix: wp_
Total Database Size: 49.14MB
Database Data Size: 32.73MB
Database Index Size: 16.41MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpc1_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpc1_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpc1_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpc1_options: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wpc1_postmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpc1_posts: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpc1_termmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpc1_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpc1_term_relationships: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpc1_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpc1_usermeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpc1_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
wp_itsec_distributed_storage: Data: 1.96MB + Index: 0.00MB + Engine MyISAM
wp_itsec_fingerprints: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_itsec_geolocation_cache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_itsec_lockouts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_itsec_logs: Data: 0.03MB + Index: 0.01MB + Engine MyISAM
wp_itsec_opaque_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_itsec_temp: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ms_snippets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_options: Data: 2.45MB + Index: 0.25MB + Engine InnoDB
wp_postmeta: Data: 21.53MB + Index: 12.98MB + Engine InnoDB
wp_posts: Data: 5.52MB + Index: 2.16MB + Engine InnoDB
wp_revslider_css: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_sliders: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_revslider_slides: Data: 0.11MB + Index: 0.00MB + Engine MyISAM
wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_smush_dir_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_sp_admins: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_sp_answers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_sp_config: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sp_exceptions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sp_hooks_admins_multi: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_sp_hooks_customers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_sp_hooks_templates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_sp_hooks_unicode: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_sp_marketing_filter: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sp_optout_deleted: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_sp_optout_prices: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_sp_optout_texts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_sp_outofstock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_sp_ownnumbersenderIDs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_sp_routes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_sp_settings: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_sp_smsuser: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_sp_sms_history: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_sp_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sp_textsenderIDs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_termmeta: Data: 0.04MB + Index: 0.04MB + Engine MyISAM
wp_terms: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
wp_term_relationships: Data: 0.28MB + Index: 0.20MB + Engine InnoDB
wp_term_taxonomy: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
wp_usermeta: Data: 0.13MB + Index: 0.06MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wcpdf_credit_note_number: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wcpdf_invoice_number: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wcpdf_packing_slip_number: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wcpdf_proforma_number: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_meta_lookup: Data: 0.12MB + Index: 0.16MB + Engine MyISAM
wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yoast_seo_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yoast_seo_meta: Data: 0.03MB + Index: 0.03MB + Engine MyISAM

### Post Type Counts ###

attachment: 2359
custom_css: 2
et_pb_layout: 25
jetpack_migration: 2
nav_menu_item: 43
page: 39
post: 9
product: 346
product_variation: 2000
project: 1
revision: 514
scheduled-action: 17
shop_coupon: 8
shop_order: 11
shop_order_refund: 3
wpc-cliparts: 1
wpcf7_contact_form: 3

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (8) ###

WPBakery Page Builder: by Michael M - WPBakery.com – 5.5.2
REHub Framework: by Sizam – 3.8
RH Grandchild Custom: by Check docs – 1.0.3
Shortcode in Menus: by Gagan Deep Singh – 3.5
Variation Swatches for WooCommerce: by Emran Ahmed – 1.0.76
WOOCS - WooCommerce Currency Switcher: by realmag777 – 1.3.0 – Not tested with the active version of WooCommerce
Store Toolkit for WooCommerce: by Visser Labs – 2.1.1 – Not tested with the active version of WooCommerce
WooCommerce: by Automattic – 3.9.3

### Inactive Plugins (30) ###

Akismet Anti-Spam: by Automattic – 4.1.3
Classic Editor: by WordPress Contributors – 1.5
Contact Form 7: by Takayuki Miyoshi – 5.1.6
Custom Login: by Austin Passy – 3.2.9
Custom Product Tabs for WooCommerce: by YIKES
Inc. – 1.6.13

Envato Market: by Envato – 2.0.3
Facebook for WooCommerce: by Facebook – 1.9.15 – Not tested with the active version of WooCommerce
Flexible Checkout Fields: by WP Desk – 2.3.4
Hello Dolly: by Matt Mullenweg – 1.7.2
iThemes Security: by iThemes – 7.6.1
Jetpack by WordPress.com: by Automattic – 8.2.3
Limit Login Attempts: by Johan Eenfeldt – 1.7.1
One Click Demo Import: by ProteusThemes – 2.5.2
Really Simple CAPTCHA: by Takayuki Miyoshi – 2.0.2
Really Simple SSL: by Rogier Lankhorst
Mark Wolters – 3.2.9

Shiprocket: by Shiprocket – 1.0.5 – Not tested with the active version of WooCommerce
Slider Revolution: by ThemePunch – 5.4.8
Smush: by WPMU DEV – 3.4.2
Transients Manager: by Pippin Williamson – 1.8
Widget Importer & Exporter: by ChurchThemes.com – 1.5.5
WooCommerce - Verti Sms Notifications: by Vinod Rawat – 1.0.0 – Not tested with the active version of WooCommerce
WooCommerce GST: by Stark Digital – 1.2 – Not tested with the active version of WooCommerce
WooCommerce Paytm Payment Gateway: by Paytm – 0.2 – Not tested with the active version of WooCommerce
WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.4.6
WooCommerce PDF Invoices & Packing Slips Premium Templates: by Ewout Fernhout – 2.5.9 – Not tested with the active version of WooCommerce
WooCommerce PDF Invoices & Packing Slips Professional: by Ewout Fernhout – 2.2.9 – Not tested with the active version of WooCommerce
WordPress Importer: by wordpressdotorg – 0.7
WordPress Meta Data & Taxonomies Filter (MDTF): by realmag777 – 2.2.4 – Not tested with the active version of WooCommerce
WPSM Specification Fields: by Wpsoul – 1.4.5
Yoast SEO: by Team Yoast – 13.1

### Settings ###

API Enabled: ?
Force SSL: –
Currency: INR (?)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #4 - /shop/
Cart: #5 - /cart/
Checkout: #6 - /checkout/
My account: #7 - /my-account/
Terms and conditions: #10555 - /terms-and-conditions/

### Theme ###

Name: Rehub child theme - Revendor
Version: 9.0
Author URL: https://wpsoul.com/
Child Theme: ?
Parent Theme Name: Rehub theme
Parent Theme Version: 9.9.2
Parent Theme Author URL: https://wpsoul.com/
WooCommerce Support: ?

### Templates ###

Overrides: rehub-theme/woocommerce/archive-product.php
rehub-theme/woocommerce/cart/cross-sells.php
rehub-theme/woocommerce/content-product.php
rehub-theme/woocommerce/content-product_cat.php
rehub-theme/woocommerce/global/wrapper-end.php
rehub-theme/woocommerce/global/wrapper-start.php
rehub-theme/woocommerce/loop/add-to-cart.php
rehub-theme/woocommerce/loop/loop-end.php
rehub-theme/woocommerce/loop/loop-start.php
rehub-theme/woocommerce/loop/rating.php
rehub-theme/woocommerce/loop/sale-flash.php
rehub-theme/woocommerce/product-searchform.php
rehub-theme/woocommerce/single-product/add-to-cart/external.php
rehub-theme/woocommerce/single-product/meta.php
rehub-theme/woocommerce/single-product/product-image.php
rehub-theme/woocommerce/single-product/product-thumbnails.php
rehub-theme/woocommerce/single-product/sale-flash.php
rehub-theme/woocommerce/single-product/share.php
rehub-theme/woocommerce/single-product/tabs/additional-information.php
rehub-theme/woocommerce/single-product/tabs/description.php
rehub-theme/woocommerce/single-product-reviews.php
rehub-theme/woocommerce/single-product.php

### Templates ###

thumbnail: 
medium: 
medium_large: 
large: 
1536x1536: 
2048x2048: 
post-thumbnail: 
woocommerce_thumbnail: 
woocommerce_single: 
woocommerce_gallery_thumbnail: 
shop_catalog: 
shop_single: 
shop_thumbnail: 

### Action Scheduler ###

Complete: 17
Oldest: 2020-02-11 04:19:10 +0000
Newest: 2020-03-06 13:57:39 +0000

Pending: 0
Oldest: –
Newest: –

Canceled: 0
Oldest: –
Newest: –

In-progress: 0
Oldest: –
Newest: –

Failed: 0
Oldest: –
Newest: –

    The issue : front end prices are not showing including tax. Sometimes showing double tax reduced.

    I’ve already tried default twenty theme and all plugins disabled.
    I always test in Private browser and reloads after closing for every test.
    fyi database table : _woocommerce_tax_rate_location is always empty.

    I’ve referred to git: https://github.com/woocommerce/woocommerce/issues/25255 (i’ve similar settings but not using EU Vat . (I’ve tried every combination) Sometimes selecting shop base address for tax works in front end, but when customer enter his address in checkout tax won’t change at all.

    Strange but Sometimes Tax value get double reduced. for Non Logged in customer. If manually entered address for checkout, then tax and totals shows right.(screenshots belwo)
    eg: price entered at backend including tax price is 299 INR, Tax rate 18% set in variable product.
    Shop displays : 253.39 (before tax) and other similar product 214.74. (double tax reduced)
    At the backed price was entered 299.
    I’m entering prices including tax.

    Tax structure (I’ve multiple tax rates based on product)
    same state billing in India: CGST 9% + SGST 9% (had to show breakup) (total 18%)
    billing to other state in India: IGST 18%

    Other countries 0% tax

    Base country India, default currency INR 1.

    Using WOOCS currency switcher (but disabling it also not helping) currency switching is working fine, but seems some conflict causing tax not displaying in front end.
    I’ve tried disabling plugins, but no change.
    Only when logged in user or in checkout page when address is entered, tax shows up correctly.
    set Tax based on Customer Geolocate.
    I’ve Cleared the transients in WooCommerce > Status > Tools but no change.
    Caching enabled

    screenshot: https://prnt.sc/rc1b4d (Logged in with location/address)

    screenshot: https://prnt.sc/rc1cva (logged out no address setup)
    https://prnt.sc/rcyo7c

    https://customgiftings.com/shop/mobile-covers-cases/custom-printed-covers/custom-printed-white-background-colored-flower-with-leaves-pattern-mobile-case-for-oneplus-mobiles (18%)

    https://customgiftings.com/shop/electronics/earphone/earphones-for-apple-iphone-ipad-with-mic/ (18%)
    https://customgiftings.com/shop/mugs/white-mugs/cool-kids-drink-a-lot-of-milk-white-mug/ (12%)

    https://customgiftings.com/shop/fashion-lifestyle/apparels/fly-in-the-air-custom-printed-t-shirt/ (5%)

    Tax structure (I’ve multiple tax rates based on product) (12%, 18%, 5% and so on)
    based on product same state billing in India: CGST 9% + SGST 9% (had to show breakup) (total 18%)
    billing to other state in India: IGST 18%
    Shop base location: India Punjab (CGST + SGST applicable)
    Other countries 0% tax

    So when the location is known/ manually entered Tax works correct.

    I wrote here after many days of research and testing but no success.

    Looking forward for solution.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Vinod Rawat

    (@vinod_41)

    I did a fresh install, with twenty twenty theme and WooCommerce but unfortunately including tax prices didn’t show here as well: https://newstore.customgiftings.com/shop/

    PS: screenshot: tax structure again: https://prnt.sc/rdce2b
    I tried setting different priorities for base location tax rate as well.
    Also installed WooCommerce Admin, also tried booster plugin enabled Display with Tax rates for Guest.

    PS: I asked my host about mod geoip and it is not supported. If this can cause the issue?
    but I think it is not needed since WooCommerce is using MindMax.
    As I can see shipping zone (debug) is correctly displaying zone. and currency switcher working in another testing server: test.customgiftings.com

    Consider urgent, please.

    Thanks

    Thread Starter Vinod Rawat

    (@vinod_41)

    Hi,
    I’ve Figured it out.

    I’ve to add additional row with Country only. I was using Country and state.
    So I added additional Row for country and set priority accordingly.

    Now I’m getting tax displayed in front end.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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