• Resolved simon110324

    (@simon110324)


    The prices in our feed are exluding tax, because we added the prices to woocommerce excluding tax. Our woocommerce settings are set to add prices excluding tax, and to only show the tax in the checkout.

    However, google requires us that the prices in the feed should be including tax. For the feed we currently use the regular price (which outputs the price excl tax). I could not find a field that shows the price including tax.

    Is there a way to show prices including tax?

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author AukeJomm

    (@aukejomm)

    Hello @simon110324,

    If you check the source dropdown you will find “Regular Price With Tax”.
    Check it out!

    Let me know if you have found it.

    I have the same problem even when i select ‘Regular price with TAX’ the feed still shows me product prices without TAX.

    Plugin Author AukeJomm

    (@aukejomm)

    Hello @kerckhaert,

    Could you check and tell me what your TAX / VAT settings are in woocommerce?

    Plugin Author AukeJomm

    (@aukejomm)

    Hey @kerckhaert, has you issue been resolved?
    Let me know what you TAX settings are and if they are set.

    Dear Auke,

    I have tried to use the support form on your website. I did not get any response for days. I have the following settings checked: “No, I want to enter prices excluding tax “. I show prices excluding VAT for products on my website.

    I want prices including TAX in the Google Product feed since this is required.

    I did find a solution by selecting: “Sale price including TAX” even though i do not have products on sale or use a sale price at all.

    • This reply was modified 1 year, 11 months ago by kerckhaert.
    • This reply was modified 1 year, 11 months ago by kerckhaert.
    Plugin Author AukeJomm

    (@aukejomm)

    Hey @kerckhaert,

    Great you have found something that works for you.
    Nevertheless, the solution you talk about is very strange. Apparently, you have set the VAT details in your Woocommerce webshop so that is something stored in the database and we should be able to access that. You do not have set the Sales price for products so that should not return any number.

    So it seems very weird indeed.

    Could you send me an email at [email protected]? I would love to have a look at your setup en also check what happened with your support ticket.

    I have tried all different kind of settings but it always seem to ouput the price excluding VAT. The solution i have mentioned above does not seem to work either.

    Plugin Author AukeJomm

    (@aukejomm)

    Hello @kerckhaert,

    Best is to contact me directly with the email address provided.

    1. Make sure you use the “Price including TAX” in the source dropdown for the price attribute and “Sales Price including TAX” for the sales price attribute is you have added that in the feed.
    2. Manually regenerate the product feed.
    3. Important, Clear your browser cache, open the xml product feed file and check the values

    Could you share the xml url with us so I can have a look?

    We do have contact via e-mail, however you have stopped responding to my e-mails.

    Plugin Author AukeJomm

    (@aukejomm)

    Hey @kerckhaert,

    Sorry to hear that. By what name do you email me? Did you check your spam box for any reply from me? With your name or the email subject I can look for the email.

    I have send you an email by the name of Jasper Uitterhoeve with the email title: “Price including tax not working”. I haven’t received any reply yet to many of my emails. Some of them i did, but then you stopped responding.

    Plugin Author AukeJomm

    (@aukejomm)

    Jasper, I have sent you many emails and you have responded.
    Please check your email inbox or the spam box. I sent you one email this morning at 09:37 am as well. Also with the notion, you can call me and my telephone number.

    I am clueless about how you can receive one email and not the other. In the email sequence I can see all the emails I have sent to you so it seems that you have missed some emails but they are received and you can look into them.

    Please check the phone number and call me.

Viewing 12 replies - 1 through 12 (of 12 total)
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