Price history not work when using this discount plugin

  • Resolved jansson80

    (@jansson80)


    6 months, 4 weeks ago

    Hi,
    I have woocommerce shop, where I have using this “Discount Rules and Dynamic Pricing for WooCommerce” plugin and it worsk well.

    But, I need to show products price history as well (last 30 days price history) and I use this plugin “WC Price History”. I found out, that if “Discount Rules and Dynamic Pricing” plugin is activated, then price history not work! I have try to use many others price history plugins, and same thing always. Those not work when discount plugin is activated.

    Is there any solution for this? By EU law, customers must see priduct last 30 days price history.

    Thank you for advance ??

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Emily Wilson

    (@emilywil)

    Hi @jansson80

    Thank you for choosing our plugin.

    We apologize for the inconvenience.

    This feature can only work with simple pricing rules. You can try Omnibus plugin.

    For other pricing rules, there is not such a feature.

    If you are using a simple pricing rule and it doesn’t work with Omnibus plugin, please send us a full-page screenshot of the rule to let us check it out.

    I hope it helps.

    Best Regards

    Thread Starter jansson80

    (@jansson80)

    Hi,
    thank you for reply.
    Yes, I am using mode “simple” pricing rule and “Omnibus” plugin. That still not work.

    Here is example options of pricing, what I use:
    —–

    Apply Mode: Apply with other applicable rules

    Adjustment type: Percentage discount

    Adjustment: 50

    Discounted products –> List of products that will receive discount:
    Products have tags (At least one of) c50

    —–

    Plugin Support Emily Wilson

    (@emilywil)

    Hi @jansson80

    I am writing to let you know that we tested it and it is working fine.

    Check the rule screenshot here and the product page here, and the pricing settings here.

    Follow the below steps:

    • Refer to the plugin settings – general tab – product pricing section.
    • Set the “Change Display Price” to one of the “Change price – simple and bulk prices” or “Change price – simple prices” and save changes.

    Just please note that if you set the “”Change Display Price” to the “Change price – simple prices without strikethrough price” then it doesn’t work.

    In case the above tips can’t help you then maybe a conflict on your site causes this issue. To find the conflict follow the below steps.

    • First please make sure that you applied one pricing rule to the product.
    • Deactivate all of the WooCommerce related plugins (especially pricing and discount plugins).
    • Activate only our plugin with WooCommerce.
    • Go to your created rule and click on the Save button to clear the cache.
    • Test it again and if this time it worked properly activate other WooCommerce related plugins one by one and test it again to find the plugin that causes this issue.

    In case the above tips can’t help you and you have the pro version, to get a premium support please contact us here.

    I hope it helps.

    Best Regards

Viewing 3 replies - 1 through 3 (of 3 total)
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