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Resolved dennisdepunt
(@dennisdepunt)

3 years, 6 months ago

Hello,

I have made a website for a Belgium wine distributor.
On the website you get a price reduction of 5% if you buy 5 or more pieces of the same product. On the website it self everything runs smoothly and the price reduction is calculated right.

But if I download a PDF Invoice the prices after reduction are shown incorrectly on the PDF invoice.
For example. One product should have a price of € 8,22 after reduction, but on the invoice it shows a price of €8,35.
For another product their is no discount if you buy more pieces but on the invoice it does show a discount.

Can you help us fix this?
Thank you
Dennis

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Contributor alexmigf
(@alexmigf)

3 years, 6 months ago

Hello @dennisdepunt

Which third party plugin are you using for that discounts?

Let me know.

Thread Starter dennisdepunt
(@dennisdepunt)

3 years, 6 months ago

Hello @alexmigf

We are using the following plugin: Acowebs Woocommerce Dynamic Pricing

Kind regards
Dennis

Plugin Contributor alexmigf
(@alexmigf)

3 years, 6 months ago

Hi @dennisdepunt

This one?

Thread Starter dennisdepunt
(@dennisdepunt)

3 years, 6 months ago

Dear @alexmigf

Yes, that is indeed the correct one.

Kind regards
Dennis

Plugin Contributor alexmigf
(@alexmigf)

3 years, 6 months ago

Hi @dennisdepunt

I tested with one product and the discount value is showing correctly in the PDF. Can you show me a screenshot of your order details and totals?

Thread Starter dennisdepunt
(@dennisdepunt)

3 years, 6 months ago

Hello,
You can take a look at the PDF invoice here: https://uvadoro.be/wp-content/uploads/2021/05/factuur-uva-doro.png

This is just a piece of the information, but it is the most important piece.
The prices in the column “Kortingsprijs” should be as follows:
1. Pinot Spumante: 8,93€
2. Barbera d’Asti: 8,22€
3. Flesdoos 2: Shouldn’t be any price visible as this product doesn’t have a discount.

Greetings
Dennis

Plugin Contributor kluver
(@kluver)

3 years, 6 months ago

Hi @dennisdepunt,

In WooCommerce there is difference between a discount and a sale price. It looks like you are trying to display the difference between the regular price and the sale price. This can be achieved with our Premium Templates extension (which you are already using judging by your screenshot?). More information on that here: https://docs.wpovernight.com/woocommerce-pdf-invoices-packing-slips/difference-between-sale-price-and-discount/

If you are indeed using our Premium Templates extension I would have to kindly ask you to direct further support questions to [email protected]. We are not allowed to give premium support on this forum.

Viewing 7 replies - 1 through 7 (of 7 total)

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