Previews but doesn’t display

Hi @kpstraus,

Sorry to hear you encountered issues!

We checked the link you sent but didn’t see any popups loading on the homepage.

We also don’t see the init popups ? message in the browser console whenever Popup Maker is active.

See here: https://share.zight.com/WnuXn5zG

Is there a specific page or condition we need to do to see the popup?

Could you check if your popup is currently enabled? See here: https://share.zight.com/qGuBG4AO

We’ll wait for your response!

Thanks for reaching out. Here are some screenshots of the current configuration. (Also, oddly, it triggered on a 404 error page.)
https://www.dropbox.com/scl/fo/5xi1xp2blcvxz2r66x3oa/h?rlkey=qspkeru7kdwcgvp8tdtqi4cn4&dl=0

Hi @kpstraus ,

Thanks for the response.

From the set-up, it appears that you have set the popup to NOT display on All Pages.

See: https://share.zight.com/bLuQPo5k

To make the popup display, you have to click on the exclamation mark, so it’s no longer red.

See this demo: https://share.zight.com/GGudwxdG

Could you try that, and check for the popup in a private/incognito browser window?

Here’s a related guide on Set a Negative (Opposite) Condition:
https://docs.wppopupmaker.com/article/140-conditions#negative_condition

We’ll wait for your feedback.

Oh, gosh. ?? ‘Just misinterpreted the symbol. Thanks for your help!

Once again, I’m at a loss. Changed the image, and now it’s not appearing. Tweaked some other things, but bottom line is previews great but doesn’t appear. Screenshot of settings. Any ideas? Thanks in advance!