“Preview” PDF files not working properly

  • Resolved tecmetro70

    (@tecmetro70)


    5 years, 4 months ago

    Hey!

    I have a problem with the “Preview” feature. We have a wordpress page listing many documents (.xlsm, .pdf .docx) and the employees can download them whenever they want. But sometimes is easier just to preview the document directly from the webpage. It was working fine until yesterday but now the preview button to PDF files won’t appear. I tried disabling Use Local Document Preview on the dashboard and enabling it again, but it didnt work. And this is happening only in some computers.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author bhaldie

    (@bhaldie)

    The simple question is what has changed on your server, have you done a system upgrade disabled something.

    Maybe take a look at your apache logs for more information as to why its not working.

    Thread Starter tecmetro70

    (@tecmetro70)

    I have just restored a backup file from a few weeks ago, and now it’s working again!

    Plugin Author bhaldie

    (@bhaldie)

    glad you got it working. ??

Viewing 3 replies - 1 through 3 (of 3 total)
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